Certified Dental Assistant

Region of Peel; Brampton, Caledon, Mississauga; Hybrid; CAD 63,000 - 71,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, Vision

OMERS pension plan

Vacation 3 weeks per annum

3 Paid personal days and floating HOL

Flexible hours

Annual performance review and merit

Supportive leadership and inclusion

Job summary

Peel Region’s Seniors’ Oral Health team seeks a Certified Dental Assistant to support access to oral health services for low-income seniors through the Ontario Seniors Dental Care Program (OSDCP).

As a valued team member, you’ll collaborate with dental professionals, support program delivery, triage urgent needs, educate residents on oral hygiene, and maintain accurate records in OHISS and health databases.

Qualifications

• Level II Certified Dental Assistant in good standing with the Ontario Dental Assistants Association.
• CPR Certification (current and valid).
• Minimum of 2 years of full-time clinical dental experience (or equivalent).

Responsibilities

• Facilitate access to care – guide residents through public oral health programs with empathy and professionalism.
• Triage for urgent and emergency dental needs – assess residents needing urgent care within Level II CDA scope.
• Collaborate and coordinate – work with the oral health team and community partners to support case management and client navigation.
• Engage and educate – respond to public inquiries, provide oral hygiene education, and promote OSDSCP and other programs.
• Contribute to program success – maintain client records, complete admin duties, and enter data into OHISS and health databases.

Skills

CDA Level II

CPR Certification

Client-focused care

Infection prevention & control

Microsoft Office

Education

Ontario CDA certification (Level II)

Tools

OHISS

Dental documentation systems

Job description

Job Description

**Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.**

At Peel Region, we can create lasting impact, together.**

Certified Dental Assistant

Health Services, Chronic Disease & Injury Prevention

Status: Contract Full Time (13 months)

Hiring Range: $62,902 - $70,765 per annum (plus comprehensive benefits)

Work Mode: Hybrid *see below for more details about this work mode

Location: 7120 Hurontario Street, Mississauga, ON L5W 1N4

Hours of Work: 35 hours per week, Monday - Friday, 8:30am-4:30pm

Help Brighten Smiles Across Peel Region!

Are you passionate about delivering compassionate, client-centered care and making a lasting difference in your community? Join Peel Region’s Seniors’ Oral Health team as a Certified Dental Assistant (CDA) and play a key role in improving access to oral health services for low-income seniors through the Ontario Seniors Dental Care Program (OSDCP).

As a valued team member, you’ll collaborate with dental professionals, administrative support teams, and support program delivery through various client centered approaches.

What you will do in this role:

• Facilitate access to care – guide residents through public oral health programs with empathy and professionalism
• Triage for urgent and emergency dental needs – assess residents who are in need of urgent dental care within the scope of a Level II CDA, ensuring high standards of client care, facilitate appropriate and timely access to OSDCP services.
• Collaborate and coordinate – work closely with the oral health team and community partners to support case management and client navigation
• Engage and educate – respond to public inquiries, provide oral hygiene and care education, and promote awareness of the OSDCP and other dental programs in the community, while respecting the diverse needs of Peel’s population
• Contribute to program success – maintain accurate client records, complete administrative duties, and perform data entry into OHISS and other health databases

What the role requires:

• Level II Certified Dental Assistant in good standing with the Ontario Dental Assistants Association
• CPR Certification (current and valid)
• Minimum of 2 years of full-time clinical dental experience (or equivalent)
• An equivalent combination of education and/or experience may be considered
• Experience working in a fast-paced, client-focused environment
• Knowledge and competence in infection prevention and control
• Familiarity with Ontario Dental Association procedure codes and dental documentation practices
• Possess a valid ‘G’ driver’s license and daily access to a vehicle

Skills/Abilities:

• Exceptional interpersonal skills, with a client-first mindset
• Strong communication skills, both written and verbal
• Proven ability to manage time, prioritize tasks, and adapt to changing work environments
• Proficiency in Microsoft Office (Word, Excel, Outlook) and data entry
• Comfort working independently and collaboratively in a team-based setting
• Understanding and respect for cultural, linguistic, and social diversity

Nice to have:

• Experience with the Oral Health Information and Support System (OHISS)
• Multilingual abilities to better serve diverse communities
• Knowledge of or experience in a public health setting
• Valid class 'D' class driver’s license or willing to upgrade is an asset

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Enrolment eligibility into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion

Be bold. Think big. Join us.

Work Mode & Job Location: In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

This role requires travelling to various community settings across Peel Region based on operational needs. You’ll be actively involved in face-to-face care and community outreach.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will include video conference technology.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please [e-mail]

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.