cell phone repair technician

Dr. Phone Fix (TSXV : DPF); Kelowna; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Free parking available

Job summary

Dr. Phone Fix in Kelowna, BC, is seeking an on-site technician for telephone equipment installation, testing and repair. You will analyze test results, identify trouble causes and complete service reports at customer sites.

Ideal candidates have 2–3 years of experience, a secondary school diploma, and strong attention to detail. The role requires manual dexterity in a fast-paced, on-site environment.

Qualifications

• Secondary school diploma or equivalent.
• 2–3 years of experience in on-site telecommunications or related field.
• Ability to install and repair telephone equipment.
• Ability to analyze test results and generate service reports.

Responsibilities

• Install, arrange, remove and maintain telephone equipment, wiring and hardware.
• Repair or replace defective telephone equipment.
• Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
• Complete and maintain test and service reports.
• Determine nature, cause and location of trouble.
• Operate computerized testing systems to conduct service tests on customer lines and equipment.

Skills

Customer service

Attention to detail

Manual dexterity

Communication

Education

Secondary school diploma

Tools

Testing equipment

Telephone wiring

Job description

Overview

• Secondary (high) school graduation certificate

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Work setting

On site

Work must be completed at the physical location. There is no option to work remotely.

• On-site customer service
• Testing
• Repair
• Service

Responsibilities

Tasks

• Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
• Repair or replace defective telephone equipment
• Analyze test results and adjust, change or repair switching system, network, associated equipment and software
• Complete and maintain test and service reports
• Determine nature, cause and location of trouble
• Operate computerized testing systems to conduct service tests on customer lines and equipment

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking
• Manual dexterity

Personal suitability

• Organized
• Reliability
• Accurate
• Dependability

Benefits

Other benefits

• Free parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
• Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
• Participates in a government or community program or initiative that supports persons with disabilities
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities