catering service manager

Jacqueline's Catering; Waterloo; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in catering is seeking a dynamic individual to oversee restaurant operations and staff management. This role requires a keen eye for budget analysis and a commitment to enhancing customer satisfaction. You'll be responsible for developing operational procedures, managing inventory, and ensuring compliance with health and safety regulations. If you're passionate about the food service industry and thrive in a fast-paced environment, this opportunity is perfect for you. Join a team dedicated to providing exceptional service and delicious culinary experiences, where your contributions will directly impact success and growth.

Qualifications

• 2-3 years of experience in a fast-paced restaurant environment.
• Strong skills in budget management and staff supervision.

Responsibilities

• Analyze and develop budgets to enhance restaurant profitability.
• Recruit, train, and supervise staff while ensuring operational efficiency.

Skills

Budget Analysis

Staff Management

Customer Service

Inventory Management

Communication Skills

Education

College/CEGEP

Job description

Overview

Languages: English

Education

College/CEGEP

Experience

2 years to less than 3 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

1. Analyze budget to boost and maintain the restaurant’s profits
2. Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
3. Evaluate daily operations
4. Modify food preparation methods and menu prices according to the restaurant budget
5. Monitor revenues to determine labour cost
6. Monitor staff performance
7. Plan and organize daily operations
8. Recruit staff
9. Set staff work schedules
10. Supervise staff
11. Train staff
12. Determine type of services to be offered and implement operational procedures
13. Conduct performance reviews
14. Organize and maintain inventory
15. Ensure health and safety regulations are followed
16. Negotiate arrangements with suppliers for food and other supplies
17. Negotiate with clients for catering or use of facilities
18. Address customers' complaints or concerns

Work Conditions and Physical Capabilities

1. Fast-paced environment
2. Work under pressure
3. Tight deadlines
4. Attention to detail
5. Large workload

Personal Suitability

1. Accurate
2. Client focus
3. Dependability
4. Efficient interpersonal skills
5. Excellent oral communication
6. Excellent written communication
7. Flexibility
8. Organized
9. Reliability
10. Ability to multitask