Business Services Team Manager

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing. We are hiring a Business Services Team Manager to oversee travel, logistics, events, scheduling, expense policies, and administration.

This executive role demands excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management skills. It involves managing large-scale company events with extensive travel for hundreds of employees across 80+ countries, held quarterly. The team handles travel logistics, visas, and safety, requiring a rigorous, ethical approach. They also serve as an independent check on expense claims, ensuring fairness and transparency, and provide traditional 'EA' services to company leaders, such as scheduling and project coordination.

The role is location-flexible, with options for remote work worldwide, except in offices like London, Taipei, and Beijing.

Leadership and Responsibilities

• Manage travel approvals, logistics, and operations
• Oversee expense reviews per company policies
• Plan and execute quarterly large-scale company events
• Support company offices with operational facilities
• Implement global health and safety programs

Candidate Requirements

• Exceptional academic record from high school and university
• Undergraduate degree in a technical or business field
• Proven drive and ability to exceed expectations
• Leadership and management skills
• Good judgment in financial, policy, and interpersonal matters
• Ability to operate in a multicultural, global organization
• Strong interpersonal skills, curiosity, flexibility
• Responsibility, accountability, self-awareness
• Result-oriented with a commitment to deadlines
• Willingness to travel up to four times a year, with trips up to two weeks

Additional desirable skills include travel industry experience, project and event management, and business administration.

What We Offer

Compensation is based on location, experience, and performance, with annual reviews. Benefits include a performance bonus, learning budget, recognition rewards, leave, parental leave, Employee Assistance Programme, travel opportunities, and travel upgrades.

About Canonical

Canonical is a pioneering open source tech company, publisher of Ubuntu, and a leader in AI, IoT, and cloud platforms. We operate globally with high standards, embracing a remote-first culture since 2004. Working here offers a chance to innovate, learn, and grow.

Canonical is an equal opportunity employer, committed to diversity and inclusion, and provides a fair application process regardless of background or identity.