Casual Receptionist/Administrator

Pinnacle Group; Hamilton; On-site; CAD 21,000 - 30,000; Part time

Job summary

Hillcrest and Tamahere Medical Centres in Hamilton, Ontario, are seeking an experienced Receptionist/Administrator on a casual basis to join a friendly team. You will deliver warm, professional patient experiences while keeping day-to-day admin running smoothly, with opportunities to cover sickness and holidays at short notice.

The role requires a confident, level-headed approach, strong communication, attention to detail, and reliable administration skills, with the ability to multitask in a

Qualifications

• Previous reception or administration experience in a healthcare setting.
• Friendly, professional demeanor with strong communication skills.
• Attention to detail and accuracy, with confidentiality.
• Ability to multitask in a high-paced environment.
• Comfort with a range of computer systems and software.

Responsibilities

• Greet patients and manage reception duties.
• Provide general administrative support and data entry.
• Coordinate appointments and respond to patient inquiries.
• Cover short-notice sickness/holiday shifts when needed.

Skills

Reception experience

Administration experience

Excellent communication

Confidentiality and discretion

Tools

MS Office

Hospital software

Job description

Te whiwhinga mahi: The opportunity

We're looking for an experienced Receptionist/Administrator to join our friendly and busy team at Hillcrest and Tamahere Medical centres on a casual basis.

This is a varied role where you'll be a trusted member of the team — providing a warm, professional experience for our patients while keeping the day-to-day administration running smoothly.

To be successful, you'll bring a confident, level-headed approach and sound judgement. You'll be comfortable making decisions within your remit, using your initiative to anticipate what needs to be done, and acting on it without waiting to be asked. Alongside this, you'll have solid administration experience, be reliable and demonstrate a passion for supporting the needs of patients in our community.

Our practices are open Monday to Friday, 8:30am to 5.00pm and as a casual we need you to be available at short notice to cover sickness and holidays.

He kōrero mōu: About you

• Previous reception and/or administration experience.
• A friendly positive attitude.
• Well-presented with excellent communication skills.
• Experience in the health sector is desired, but not essential.
• Excellent attention to detail and accuracy.
• Great computer skills and confidence using a range of systems and software
• A high level of confidentiality, discretion and professionalism
• Able to multitask and perform within a high-pressured, fast paced environment.
• Have an understanding of Te Tiriti o Waitangi, Te Ao Māori and sensitive to other cultures.

Mō tō mātou rōpū: About the team

Hillcrest and Tamahere Medical Centres are whānau and community oriented, with a focus on improving health outcomes by ensuring people get the right care as early as possible. We are owned by Primary Health Care Ltd (PHCL), who also own and operate 7 other general practices in the Waikato, Bay of Plenty and Taranaki regions.

Applications close 5pm, 15 November 2026.