Casual Member Service Representative - Union

KOOTENAY SAVINGS CREDIT; Playmor Junction; Vor Ort; CAD 33.000 - 47.000; Vollzeit

Benefits dieser Stelle

Continual training

Employee and family assistance program

Staff benefits on products

Community involvement

Zusammenfassung

KOOTENAY SAVINGS CREDIT UNION is seeking Casual Member Service Representatives to join our Castlegar, Trail/Fruitvale, Salmo and South Slocan locations. You will be the front-line staff handling day-to-day financial transactions while identifying opportunities to refer and cross-sell products and services to meet members’ needs.

You will use your product knowledge to provide a superior member experience, support teammates across branches, and participate in ongoing training while contributing to

Qualifikationen

• Front-line staff delivering excellent member service in a branch.
• Ability to handle day-to-day financial transactions accurately.
• Strong communication and teamwork to support the community.
• Willingness to refer and cross-sell suitable products.

Aufgaben

• Assist members with day-to-day financial transactions.
• Identify opportunities to refer and cross-sell products and services to meet members’ needs.
• Provide strong product knowledge to advise and support members.

Kenntnisse

Customer service

Sales

Cross-selling

Banking operations

Jobbeschreibung

Casual Member Service Representative - Union

RETAIL SERVICES F/T Casual Castlegar, Castlegar, BC, CA

Do you…go above and beyond to provide exceptional service? Do you thrive on building strong relationships by inspiring trust and confidence? Do you have experience in sales and demonstrate the drive to achieve results? Do you love learning and have a passion for self and career development?

We’re currently seeking 5 enthusiastic, member-focused, and flexible individual to join our team as a Casual Member Service Representatives in various locations. We are looking to hire:

• 2 Casual Employees for our Trail/Fruitvale Locations
• 1 Casual Employee for our Castlegar Location
• 1 Casual Employee for our Salmo Location
• 1 Casual Employee for our South Slocan Location

You are the front-line staff in our branch responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.

We are looking for an individual who:

• knows the world is ever-changing and embraces challenges head-on
• uses software applications and technology in their day-to-day life
• knows what we do, why we do it, and why they want to be a part of it!

What we offer:

• $29.15/hour
• Continual training, development, and coaching
• Confidential employee and family assistance program
• Unique staff benefits on products such as bank accounts, loans, and mortgages
• The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
• A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships

About Kootenay Savings Credit Union

We are the region’s leading credit union with over $1.7 billion in assets, more than 30,000 members, and over 200 employees. With our Corporate Office, Member Service Centre, and 11 branches located across the East and West Kootenays, we proudly provide retail and commercial banking services.

We’re deeply rooted in our community, making a difference by donating back, supporting local non-profits, and offering sponsorships and bursaries to help students succeed. It’s part of who we are and what we stand for as Kootenay Savings Credit Union.

For more information about Kootenay Savings, visit kscu.com . To learn more about the beautiful Kootenay region, visit imaginekootenay.com .

Working at Kootenay Savings is more than just a job; it’s an opportunity to build a meaningful career in an environment of teamwork, dedication, and community.

We thank all applicants for their interest; however, only short-listed applicants will be contacted.