Casual Credit Clerk II - Yorkton Admin

Valleyview Co-op; Yorkton; On-site; CAD 38,000 - 52,000; Part time

Job summary

Valleyview Co-op in Yorkton is seeking a Credit Clerk II to support the Credit Manager with collections, credit applications, and daily payment processing. You will communicate with customers via calls, letters, and emails and maintain accurate notes in the internal system.

Ideal candidates have a business diploma or related certificates, strong MS Office skills, and a client-focused approach. This casual, on-site role offers exposure to credit operations and growth within the cooperative

Qualifications

• Business diploma or equivalent
• Advanced MS Office (Excel/Word/Outlook)
• Excellent verbal and written communication
• Honesty, confidentiality and results-oriented
• Physically able to lift 40 lbs and kneel

Responsibilities

• Perform collection activities on aging accounts: calls, letters, emails, notes in system
• Handle customer concerns/ escalations with professional service
• Process credit applications and obtain credit bureau reports
• Post monthly payments, reconcile accounts and manage related documentation

Skills

MS Office proficiency

Communication skills

Attention to detail

Problem solving

Team collaboration

Education

Business Diploma / Office Certificate / National Collector Micro Certificate

Tools

Internal credit system

Job description

Credit Clerk II

Casual

Yorkton Admin Office

What you’ll do:

You will be responsible for delivering legendary service to make all guests of our Co-op feel “at home here” through:

• Reporting to the Credit Manager, you are primarily responsible for performing collection activities on assigned aging accounts which includes making calls, sharing letters and/or emails, updating collection activities on customer profile, updating notes on internal system, preparing collection follow up report and dealing with customer concerns and escalations efficiently.
• Dealing assertively with any customer concerns/ escalations and providing efficient solutions as a part of exceptional customer service to all external and internal customers.
• Completing credit application processing and maintaining customer credit applications which includes obtaining credit bureau reports, requesting and following up on credit reference requests, and compiling completed credit files/ related documents to submit for review/decision.
• Performing various activities on the internal accounts as assigned by the Credit Manager, which includes process and post monthly payments, reconciliation, adjustment entries, documentation, credit card authorization and transaction follow ups etc.

Who you are:

• A Business Diploma, Office Certificate, National Collector Micro Certificate (Credit Institute of Canada), or equivalent experience
• Commercial Credit Admin Program would be considered an asset
• 1-2 years experience in an Administrative role would be preferred
• Advanced understanding of MS Office (Excel, Word, Outlook) with advanced computer skills
• Highly organized and a high degree of attention to detail
• Excellent communication (verbal and written) and problem-solving skills
• You’re honest and trustworthy, are results-oriented, maintains confidentiality and strive to be the best in what you do
• You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives
• You are physically able to do heavy lifting of 40 lbs and kneel

Reports to: Carolyn Yaremovich, Credit Manager

Employees interested in this position are to inform their supervisor of their intentions before they approach the contact person.

If you require assistance with your application, please contact Human Resources @ 306-783-0489