Casino Card Dealer (trainee)

Chances Casino Kelowna; Kelowna; On-site; CAD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Great perks

Benefits

Job summary

Chances Casino Kelowna is seeking bright, cheerful individuals to join a team delivering outstanding customer service in a highly regulated environment.

The permanent role involves dealing table games professionally according to BCLC standards and house policies, with training provided and flexible shifts including mornings, afternoons, evenings, and weekends.

Qualifications

• Strong customer service skills and a positive, cheerful attitude.
• Excellent math skills and ability to calculate quickly and accurately.
• Ability to maintain confidentiality and professionalism at all times.
• Willingness to learn on the job; training provided.
• Excellent communication and interpersonal skills.

Responsibilities

• Providing prompt and courteous service to all customers.
• Sustaining a high level of confidentiality and professionalism.
• Working collaboratively and communicating effectively with team members at all levels of the organization.
• Managing play accurately and calmly in a fast-paced environment; and
• Maintaining the integrity of the game by remaining attentive, monitoring the activity of all players, and reporting any irregularities to your Supervisor.

Skills

Customer service

Mathematical skills

Attention to detail

Communication

Team collaboration

Job description

We are looking for bright and cheerful individuals who have outstanding customer service and mathematical skills to work in a highly regulated environment. Thispermanent roleis scheduled during casino operating hours which may include mornings, afternoons, evenings and weekends.

This role is responsible to perform the act of dealing table games professionally and accurately in accordance with BCLC standards and house policies and procedures, and while providing excellent customer service. Candidates must successfully complete all required training to be considered.

Duties include:

• Providing prompt and courteous service to all customers;
• Sustaining a high level of confidentiality and professionalism;
• Working collaboratively and communicating effectively with team members at all levels of the organization
• Managing play accurately and calmly in a fast-paced environment; and
• Maintaining the integrity of the game by remaining attentive, monitoring the activity of all players, and reporting any irregularities to your Supervisor.

Chances Casino Kelowna –a Company thatCares! We take pride in hiring the smile and teaching the skill. Here is why you should come grow with us?

• Exciting environment and fun atmosphere;
• Team-oriented work culture;
• Ongoing training and lots of opportunity to advance; and
• Competitive pay, great perks, and benefits.

Have you got what we need?

• Be of legal age to work in our casino;
• A passion for providing excellent customer service
• The motivation to learn new skills as we are prepared to fully train qualified applicants (previous dealing experience an asset);
• Excellent ability to calculate and multiple numbers accurately and efficiently
• Good communication and interpersonal skills
• Ability to stand for long periods of time

Must be available for all training dates below:- training times will be 5:30pm – 11:30pm

• September 21 - 25 (Monday to Friday)
• September 28 - 29 (Monday and Tuesday)
• October 1 - 2 (Thursday - Friday)