Case Manager - North Peel Case Management (Full-Time)

Socket.dev; Mississauga; On-site; CAD 81,000 - 110,000; Full time

Job summary

Trillium Health Partners is seeking a Case Manager for the North Peel Case Management program. The role focuses on supporting individuals with serious mental illness through home visits, community outreach, and collaborative care planning with clients and families.

The incumbent will coordinate care plans, provide skills teaching, and help navigate social and medical services while working with a clinical team. A strong emphasis on communication and independent teamwork is essential.

Qualifications

• Bachelor’s Degree or Community College degree in a health-related discipline.
• Current registration with a recognized college.
• Experience with adults living with serious mental illness.
• Knowledge of psychosocial rehabilitation and recovery philosophy.
• Excellent communication, organization, and problem-solving skills.
• Proven ability to work independently and as part of a team.
• Valid driver's license and access to a vehicle.
• Experience in treatment planning and intervention.

Responsibilities

• Case management support to individuals with a history of serious and persistent mental illness.
• Work in partnership with clients, families and the clinical team.
• Meet clients in their homes, in the community or in the office.
• Set individualized care plans to improve daily living activities.
• Provide skills teaching and facilitate connections to community resources.
• Aid clients with navigating medical and social assistance systems.

Skills

Excellent communication

Organization

Presentation

Problem solving

Independent & team work

Group facilitation

Psychosocial rehabilitation knowledge

Community resources knowledge

Proficient computer skills

Second language asset

Caseload management

Substance misuse experience asset

Education

Bachelor’s Degree or Community College degree in a health-related discipline

Job description

Position: Case Manager -North Peel Case Management

Dept/Program: Mental Health Program

Posting ID: 8428

Status: Full-Time (x1)

Role Level: AH09.1 ($38.80 to $52.91)

Site: Credit Valley Hospital Hours of Work/Shift: 8:30am to 4:30pm; Primarily Monday to Friday (with flexibility to work evenings and weekends as required)

Posted: September 15, 2026

Internal Deadline: September 22, 2026

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre,the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Position Overview:

Case management support to individuals with a history of serious and persistent mental illness. The successful incumbent will work in partnership with clients, families and the clinical team. They will meetwith clients in their homes, in the community or in the office. They will set individualized care plans with the client to improve functioning with activities of daily living; provide skills teaching; facilitate connections to community resources

and aid with navigating medical and social assistance systems. Support is dependent on the clients' specific needs and goals.

Key Qualifications:

• Bachelor’s Degree or Community College degree in a health-related discipline
• Current registration with a recognized college
• Minimum 3-5 years’ experience working with adult clients living with severe
• mental illness
• Knowledge of psychosocial rehabilitation and recovery philosophy
• Working knowledge of community resources
• Excellent communication, organization, presentation and problem-solving skills
• Valid driver's license, relevant insurance and use of own vehicle
• Demonstrated ability to work independently and as part of a team
• Treatment planning and intervention experience required
• Group facilitation skills
• Experience working with clients with substance misuse issues is an asset
• Proficient computer skills
• Reliable, flexible and positive team player
• Positive attendance records are essential
• Ability to speak a second language is an asset

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified.

We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

We thank all those who apply but only those selected for further consideration will be contacted.