Case Manager (BH Housing)

002 Sea Mar Community Health Center; Vancouver; On-site; CAD 73,000 - 106,000; Full time

Job summary

Sea Mar Community Health Centers is recruiting for a housing services role focused on PATH program coordination and client housing support.

The position emphasizes outreach, peer counseling, housing assessment, and development of individualized plans to help clients obtain and maintain housing, with a strong commitment to client-centered and culturally competent care.

Responsibilities

• Participates in outreach services to prospective clients.
• Provide peer counseling and support.
• Develop and monitor housing rehabilitation plans.
• Conduct housing assessments and identify barriers.
• Provide interventions and referrals to other providers.
• Ensure client-centered, culturally competent care.

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.

We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally aware services.

Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:

• Understanding and empathizing with client needs
• Surpassing client expectations
• Demonstrating a high level of integrity
• Exhibiting compassion and commitment
• Advocating for social justice
• Taking pride in individual work as well as that of the team
• Continually learning to stay current with industry standards, best practices and technology

As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

• Participates in outreach services to prospective clients. Coordinates outreach efforts with outside agencies. Works collaboratively with co-workers and with personnel from other agencies with whom we interact.
• Provide peer counseling and support, drawing on common experiences as a peer, to validate client's experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery.
• Serve as a mentor to clients to promote hope and empowerment.
• Participates in ongoing psychosocial assessment of the psychological, social, vocational, systemic and economic goals and needs of the consumer.
• Assessment of the client's ability to obtain and maintain housing, with identification of specific problem behaviors and development of interventions to reduce or eliminate those behaviors.
• Development of an ongoing housing rehabilitation plan to help each client establish the skills necessary to find and maintain housing.
• Will be responsible for monitoring, compiling and submitting data, reporting, and paperwork for the PATH program. Additional responsibilities will include assisting clients in obtaining housing. Housing case management experience a plus.
• Individual supportive case management to assist clients to identify and cope with the symptoms of mental illness that may interfere with their ability to obtain and maintain housing.
• In consultation with the Manager of Housing & Homeless Services, organize, design and develop program structure.
• Develop new and/or review existing manuals pertaining to program policy, procedures, and operating instructions.
• In consultation with the Manager of Housing & Homeless Services, develop specific procedures and policies which are necessary for the operation and implementation of newly designed and/or modified programs.
• Provides interventions and/or referrals to other providers to assist consumers in meeting treatment and level of care needs. Interventions may include individual, family, and group modalities, and may include counseling, case management, vocational rehabilitation, system coordination, consumer advocacy, and crisis management.
• Ensures that treatment planning and interventions are client centered, culturally competent and age appropriate. Considering all aspects of the consumer's, their families, and their community's psychosocial, economic and cultural needs. Provides care with respect for consumer confidentiality, safety and self-determination.
• Utilizes community and natural supports to supplement services, with the intent to better integrate the consumer into their community, and to eventually graduate the client from services when possible and clinically indicated.
• Ensures that interventions are effective, appropriate, and timely by maintaining a working knowledge of psychiatric treatment and rehabilitation, public and private community resources, services and benefits, public income maintenance programs, federal and state laws, and agency policies and procedures.
• Ensures that the program billable hour expectation in providing direct services is met consistently.
• Completes all required documentation in an accurate, complete, and timely manner per agency pol