Behavioral Health Clinical Supervisor (MH) - Crisis

002 Sea Mar Community Health Center; Vancouver; On-site; CAD 90,000 - 110,000; Full time

Job summary

Sea Mar Community Health Centers in Vancouver, BC is seeking a Clinical Supervisor for Crisis to oversee the crisis team and supervise mental health therapists at the site.

The role includes direct client services, group facilitation, intakes, assessments, and ensuring administrative procedures align with regulatory requirements. This position emphasizes leadership, compliance, and continuous quality improvement within a patient-centered, culturally competent service model.

Qualifications

• Provide clinical supervision to mental health therapists, peer specialists, case managers and program staff.
• Ensure compliance with BHO, DBHR, The Joint Commission requirements.
• Coordinate administrative and clinical management procedures with program leadership.

Responsibilities

• Participate in staff interviews and hiring for the site.
• Provide clinical supervision for teams and review therapists' documentation.
• Monitor staff weekly service hours and monthly productivity.
• Ensure caseload balance and client retention.
• Maintain HIPAA confidentiality and data accuracy across systems.

Skills

Clinical supervision

Staff management

HIPAA compliance

Quality improvement

Tools

Cerner

EHR systems

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Position Summary

The Clinical Supervisor for Crisis supervises the crisis team at their site. This individual supervises the Mental Health Therapists in all phases of the therapists' work, provides direct services to clients, and conducts groups, intakes, and assessments. The person in this position also supervises the support staff in the implementation of systems, and coordinates with the Behavioral Health Program Manager regarding administrative and clinical management procedures relating to clients. This position provides oversight for voluntary crisis services.

Duties and Responsibilities

As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services. Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:

• Understanding and empathizing with client needs
• Surpassing client expectations
• Demonstrating a high level of integrity
• Exhibiting compassion and commitment
• Advocating for social justice
• Taking pride in individual work as well as that of the team
• Continually learning to stay current with industry standards, best practices and technology

As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Participate in interviewing and selecting candidates for employment, training employees, planning, assigning and directing work/caseloads for employees. Reviewing client charts to ensure compliance with BHO, DBHR, and TJC (The Joint Commission) requirements.
• Provide clinical individual and group supervision to all mental health therapists, peer specialists, case managers and program staff working on your site.
• Review and approve the therapists' clinical documentation in Cerner, as appropriate.
• In partnership with the Manager, ensure staff meets their weekly service hours and monthly productivity requirements.
• In collaboration with the Manager, ensure staff has full caseloads and that caseloads are adequately distributed among all staff.
• Ensure client retention and treatment success.
• Ensure all staff follows the Sea Mar patient-centered model.
• Conduct weekly file reviews and implement appropriate corrective actions to ensure files meet Federal, State, County, and Sea Mar requirements. Report all findings to the Program Manager and, as appropriate, to the Regional Behavioral Health Director.
• In collaboration with the manager, ensure QI reports are completed on a timely manner.
• Maintain a positive relationship with the BHO and referral agencies.
• Promote the program to community based agencies, faith communities, social services agencies, criminal justice institutions, community health centers, schools, and any other potential referral agency.
• In collaboration with the manager, ensure clinical staff submits daily collected data and daily data entry in the regional data system. Ensure data timeliness and accuracy.
• In partnership with the Program Manager, ensure client information is protected and that all employees follow the HIPAA confidentiality requirem