Carrier Sales Specialist

Fuze Logistics Services Inc; Mount Royal; On-site; CAD 55,000 - 90,000; Full time

Job summary

Fuze Logistics Services Inc. in Montreal seeks a Carrier Sales Specialist to join our team.

You will negotiate and assign carriers, source competitive rates for Canada and the US, and manage a growing carrier portfolio in a fast-paced 3PL environment. You will partner with sales and operations to ensure on-time performance, cultivate strong carrier relationships, and expand our network across North America.

Qualifications

• 2 years of experience booking brokerage within a 3PL environment.
• Strong experience in OTR pricing in Canada & US cross-border.
• Domestic Canadian experience and domestic US experience.
• Excellent market and industry knowledge.

Responsibilities

• Negotiate, dispatch and assign carriers to customers’ shipments to support the company.
• Source freight rates that meet or exceed financial targets.
• Manage carrier portfolio, developing strong relationships and assigning lanes.
• Continuously source new carriers for portfolio and expand relationships.
• Proactively communicate shipment details and priorities to/from carriers and internal team.
• Communicate with sales reps and leadership for escalation to ensure customer satisfaction.
• Maintain excellent service levels through continuous process improvement and prompt issue resolution.
• Understand current industry market conditions.
• Notify if carrier issues might impact operations.

Skills

Negotiation skills

Carrier relationship management

Market knowledge

Cross-border pricing

Job description

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting‑edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are seeking a Carrier Sales Specialist to join our team in Montreal!

The ideal candidate will have at least 2 years working in a 3PL environment, a strong experience with CAN & US markets, excellent negotiation skills, and a dynamic personality!

Responsibilities:

• Negotiate, dispatch and assign carriers to customers’ shipments to support the company.
• Source freight rates that meet or exceed financial targets.
• Manage carrier portfolio, including developing strong relationships and operational understandings, helping match carrier preferred lanes with freight, and work with carriers as determined by the company.
• Continually source new carriers for portfolio, developing the same relationships and understandings.
• Proactively communicate pertinent shipment details, updates, priorities to/from carriers, and our internal team.
• Communicate with sales reps and business leaders when appropriate for escalation to ensure customer satisfaction.
• Accountable for maintaining excellent service levels for our internal and external customers through continuous process improvement and the prompt resolution of issues.
• Understand current industry market conditions.
• Communicate any carrier issues that might impact operations.

Requirements:

• 2 years of experience booking brokerage within a 3PL environment.
• Strong experience in OTR pricing in Canada & the US Cross border, domestic Canadian experience, and domestic US experience.
• Excellent market and industry knowledge.