Carpenter (Kitchen Installer)

Inter IKEA Systems B.V.; Burlington; On-site; CAD 30,000 - 37,000; Full time

Benefits offered by this job

Wellness days

Extended health coverage

RRSP matching

Annual bonus program

Flexible spending account

Life insurance

Employee discounts

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA Burlington is seeking a Carpenter II to lead installation teams and ensure work meets IKEA standards and safety on job sites in Canada. The role requires extensive carpentry experience, plus leadership and project management skills.

You will onboard, coach staff, support installation sales programs, and coordinate with store teams to drive efficiency and customer satisfaction. The position offers a comprehensive benefits package and opportunities for growth within IKEA Home Services, with a

Qualifications

• 5 years of finishing carpentry, other carpentry, or kitchen installation experience.
• Minimum of 2 years in a lead installation/foreman role.
• Previous leadership/supervisory experience.
• Project management experience.
• Must have a valid driver’s license, current auto insurance, and reliable transportation.
• Basic understanding of the sales, logistics and customer service process.
• Deep understanding of residential and commercial construction.
• Local installation market understanding.
• Project management knowledge.
• Demonstrate proficiency in the safe operation and maintenance of common power tools.

Responsibilities

• Supervises and directs the daily operations of Installation teams, ensuring work is completed to IKEA standards and safety.
• Onboards and trains co-workers; develops individual development plans and coaches.
• Contributes to sales programs and regional profitability goals.
• Audits performance and advises on improvements based on metrics.
• Maintains constructive relationships with stores and kitchen services teams.
• Performs site inspections and installations as required.

Skills

Carpentry

Leadership

Project management

Foreman experience

Driver's license

Power tools

Sales understanding

Residential construction

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

• 5 years of finishing carpentry, other carpentry, or kitchen installation experience
• Minimum of 2 years in a lead installation/foreman role
• Previous leadership/supervisory experience
• Project management experience
• Must have a valid driver’s license, current auto insurance, and reliable transportation
• Basic understanding of the sales, logistics and customer service process.
• Deep understanding of residential and commercial construction
• Local installation market understanding
• Project management knowledge
• Demonstrate proficiency in the safe operation and maintenance of common power tools.

A day in your life with us

Supervises and directs the daily operations of Installation teams, Ensures that the teams efficiently perform and complete the work according to directions and consistent with IKEA standards and safety including ensuring the jobsite is maintained in an organized and orderly fashion.

• Addresses and resolves customer and co-worker concerns, demonstrates empathy, and reinforces the IKEA values and IKEA Home Services Concept; Escalates any customer or co-worker issues/concerns that cannot be resolved to the Regional Manager or appropriate IKEA internal partners.
• Onboards and trains co-workers. Directs the overall selection, onboarding, coaching and development of co-workers. Creates individual development plans to secure succession. Manages resource planning, coworker relations issues and performance and delegates responsibilities.
• Contributes to the IKEA commercial priorities for installation sales programs within an assigned district area to ensure the achievement of sales, margin, close rate, and profitability goals. Provides insight and recommendations to regional management on trends, practices, and industry forces to troubleshoot issues and improve business productivity and resilience.
• Audits on Referral Partner performance and installation quality. Delivers recommendations based on deep understanding of performance metrics and industry forces to Regional Manager.
• Creates and facilitates constructive operational relationships with a sub-region of IKEA stores, utilizing the matrix relationship with the sales and customer focused teams. Generates presentations, coaching methods, and communication for IKEA Kitchen Services offerings, both remotely and through onsite meetings with IKEA store teams.
• Establishes and contributes to feedback loops for Planning & Sales, Operations Support and Field Teams.
• Performs PIVS , Installations and site inspections

About this work area

Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Carpenter II

The starting rate/ salary for this position ranges from 22 CAD to 27 CAD and will be based on relevant work experience.