Cargo Office Agent YYZ

Swissport; Mississauga; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Group benefits (Insurance, RRSPs)

Paid parking

Uniform

Job summary

Swissport in Mississauga, ON, is hiring a Cargo Office Agent to support daily operations, verify import/export cargo records, and uphold safety and quality standards. You will prepare airline and customs documents and ensure paperwork is accurate for release.

The role requires bilingual French and English, strong office skills, and flexibility to work varied shifts and weather conditions. We offer paid training, benefits, parking and a uniform, with opportunities to grow in a global aviation

Qualifications

• High school diploma or GED required.
• Bilingual in French and English, spoken and written.
• General office operations skills.
• Able to process forms in two official languages.
• Able to communicate with airport, airline and Cargo personnel.
• Customer focus and quality awareness.
• Flexible working hours.
• Willing to work in inclement weather conditions.

Responsibilities

• Prepare airline and customs documentation.
• Comply with SOPs and company policies.
• Ensure paperwork is prepared timely and accurately.
• Make sure paperwork related to the cargo is correct before release.
• Assure proper compliance with local and international laws and regulations.
• Follow Dangerous Goods Requirements and Regulations.
• Comply with other general office duties as assigned.

Skills

Bilingual English/French

Office operations

Customer focus

Effective communication

Education

High school diploma or GED

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

The Cargo office agent will assist on daily operations. Verify and keep records on import and export cargo as well as maintain applicable safety and quality standards.

Job Responsibilities

• Prepare airline and customs documentation
• Comply with company’s Standard Operating Procedures (SOP) and policies
• Ensure paperwork is prepared timely and accurately
• Make sure paperwork related to the cargo is correct before release
• Assure proper compliance with local and international laws and regulations
• Follow Dangerous Goods Requirements and Regulations
• Comply with other general office duties as assigned

Qualifications and Competencies

• High school diploma or GED equivalent
• Bilingual for restricted clientele in French and English, spoken and written
• General office operations skills
• Able to process forms and documents in the two official languages
• Able to communicate to airport, airline and Cargo personal effectively
• Customer focus and quality awareness
• Must be able to work flexible working hours
• Willing to work in inclement weather conditions

What we offer:

• Competitive pay
• Paid training
• Group benefits (Insurance, RRSP’s, etc.)
• Paid parking
• Uniform

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

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