Care & Wellbeing Navigator

NHS Jobs; Peterborough; On-site; CAD 43,000 - 60,000; Full time

Benefits offered by this job

Innovative service

Collaborative environment

Learning & development

Flexible working

Meaningful impact

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking a motivated Care and Wellbeing Navigator to support a developing Tier 3 Weight Management Service. You will act as a central point for referrals, patient engagement and service administration, ensuring a seamless patient journey and strong collaboration with clinicians and partner organisations.

The role involves data management, meeting coordination and performance monitoring, with flexible working and opportunities for development

Qualifications

• Experience in an administrative, coordination or patient-facing role.
• Able to manage competing priorities and stay organised.
• Confident and professional communication with diverse stakeholders.
• Strong IT skills including Microsoft Office and database systems.
• Ability to work independently while contributing to a team.
• Compassionate, person-centred approach to care.
• Interest in health improvement and behaviour change.

Responsibilities

• Coordinate referrals, patient engagement and service administration.
• Support delivery through effective communication and data management.
• Coordinate meetings and monitor performance.
• Assist with service development and improvements.
• Support travel across service areas as needed.

Skills

Administrative experience

Organised

Communications

IT skills

Team player

Compassionate approach

Process improvement

Tools

Microsoft Office

Database systems

Job description

We are seeking a motivated and organised Care and Wellbeing Navigator to support the delivery of a developing Tier 3 Weight Management Service across Lincolnshire. This is an exciting opportunity to join a specialist team focused on improving access to high-quality, person-centred support for individuals living with complex weight-related health needs. The role will act as a central point of coordination for referrals, patient engagement and service administration, helping to ensure patients receive a seamless and positive experience throughout their journey. You will work closely with clinicians, healthcare professionals and partner organisations, supporting service delivery through effective communication, data management, meeting coordination and performance monitoring. No two days will be the same, making this an ideal opportunity for someone who enjoys variety, working collaboratively and contributing to the development of a growing service.

What We're Looking For

• Has experience in an administrative, coordination or patient-facing role.
• Is highly organised and able to manage competing priorities.
• Communicates confidently and professionally with a wide range of people.
• Has strong IT skills, including Microsoft Office and database systems.
• Can work independently while contributing positively to a wider team.
• Demonstrates a compassionate, person-centred approach.
• Is interested in supporting health improvement and behaviour change.
• Enjoys identifying opportunities to improve processes and services.
• Experience within healthcare, primary care, community services or referral management pathways would be advantageous but is not essential.

What We Offer

• Opportunity to contribute to an innovative and developing service.
• Supportive and collaborative working environment.
• Ongoing learning and development opportunities.
• Flexible working arrangements where service needs allow.
• The chance to make a meaningful difference to the health and wellbeing of people across Lincolnshire.

Additional Information

Fixed-term contract: 12 months Full-time: 37.5 hours per week Some flexibility for occasional evening or weekend working may be required. Travel across Lincolnshire may be necessary to support service delivery.

Cambridgeshire and Peterborough NHS Foundation Trust