Care Scheduling Coordinator

111013 ParaMed Inc.; Huntsville; Sur place; CAD 40 000 - 55 000; Plein temps

Résumé du poste

ParaMed is Canada’s leading provider of home health care services, delivering high‑quality nursing, therapy, personal support and home care across the country. As Assignment Coordinator, you will coordinate care requests and serve as the primary contact for clients and field staff to ensure smooth service delivery with outstanding customer service.

You will assign staff to patients, build detailed care schedules, update data in our systems, and respond professionally to funders, families and

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsabilités

• Assign appropriate staff to patients based on times suggested by patients, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within computerized system.
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
• Document and appropriately report all staff and patient interactions.

Connaissances

Administrative experience

Scheduling

Computer skills

Customer service

Communication

Compassionate care

Outils

Scheduled data entry system

Description du poste

ParaMed is Canada’s leading provider of home health care services, delivering high‑quality nursing, therapy, personal support and home care across the country. As Assignment Coordinator, you will coordinate care requests and serve as the primary contact for clients and field staff to ensure smooth service delivery with outstanding customer service.

You will assign staff to patients, build detailed care schedules, update data in our systems, and respond professionally to funders, families and