Care Partnerships Manager

Minocare; Toronto; Hybrid; CAD 52,000 - 63,000; Full time

Job summary

Mino Care is seeking a Care Partnerships Manager to lead development, coordination, and maintenance of institutional partnerships in perinatal, reproductive, and social services. This role requires expertise in health system navigation, inter-organizational collaboration, and equity-centered care.

You will expand referral agreements, align with provincial and federal health structures, and support integration of Mino Care staff within partner sites.

Qualifications

• 3–5+ years in partnership management or health system coordination.
• Strong knowledge of provincial and federal health systems.
• Experience with hospitals, midwifery, community health centres, or social services.
• Commitment to culturally safe, equity-centered practice.
• Excellent communication and collaborative leadership.

Responsibilities

• Establish, formalize, and sustain referral partnerships with hospitals and clinics.
• Lead design and negotiation of MOUs and system workflows.
• Represent Mino Care in cross-organizational meetings and planning sessions.
• Oversee onboarding of staff within partner sites.
• Monitor partnership performance and reporting.

Skills

Partnership management

Health system navigation

Cross-sector collaboration

Equity-centered care

Stakeholder engagement

Negotiation

Job description

Mino Care is a holistic virtual perinatal and reproductive health care centre. We offer access to a range of customized culturally safe health care services and supports to navigate reproductive and perinatal health.

Job Description:

Care Partnerships Manager

Position Overview

The Care Partnerships Manager will lead the development, coordination, and maintenance of institutional partnerships across the perinatal, reproductive, and social services landscape. This role is ideal for someone experienced in inter-organizational relationship building, health system navigation, and information systems at provincial and federal levels, who is passionate about equity, collaboration, and culturally safe care.

You will support the expansion and formalization of referral agreements, oversee operational integration of Mino Care staff within partner institutions, and ensure smooth cross-sector collaboration aligned with the three pillars of the Perinatal Pathways Program.

Roles/Responsibilities (include, but are not limited to):

Partnership Development & Management

• Establish, formalize, and sustain referral partnerships with hospitals, midwifery clinics, community health centres, private clinics, CPNP programs, and social service agencies.
• Lead the design and negotiation of partnership agreements, MOUs, and system workflows.
• Represent Mino Care in cross-organizational meetings, committees, and joint planning sessions.

Program Integration & Coordination

• Facilitate the operational onboarding of Mino Care’s onsite staff teams within partner sites.
• Support the implementation of culturally safe care pathways and navigation processes.
• Identify opportunities for joint training, reciprocal learning, and shared accountability.

System Navigation & Information Systems

• Apply in-depth knowledge of provincial and federal health systems, referral pathways, and data governance frameworks.
• Collaborate with the Care Information Manager to ensure alignment between partnership workflows and information-sharing structures.

Quality Improvement & Reporting

• Monitor partnership performance, referral volumes, and operational metrics.
• Contribute to shared outcome reporting and cross-institutional quality improvement.

Qualifications

• 3–5+ years of experience in partnership management, health system coordination, or institutional relationship development.
• Strong understanding of provincial and federal health systems, referral models, and health information systems.
• Experience working with (or within) hospitals, midwifery practices, community health centres, or social service organizations.
• Demonstrated commitment to culturally safe, equity-centered practice.
• Excellent communication, negotiation, and collaborative leadership skills.

Time Commitment: 30 hours/week

Pay: $57,600 annually ($40/hour)

Location: Hybrid (Toronto/GTA preferred)