Care Coordinator & Front Desk – Physiotherapy Clinic

Lifemark Health Group; Whistler Village; On-site; CAD 21,000 - 30,000; Part time

Job summary

Lifemark Whistler Physiotherapy in Whistler, BC is seeking a part-time Receptionist/Care Coordinator to support patient intake, scheduling and billing. You will engage with patients, staff and referrers to ensure smooth clinic operations.

You will greet patients, answer phones, collect payments and coordinate clinic activity, providing friendly, professional service to support the Care Coordinator Manager and Clinic Director.

Qualifications

• High School Diploma or equivalent.
• Strong organizational and multitasking abilities.
• Experience in a physiotherapy or private health setting is an asset.
• Excellent written and verbal communication.
• Computer skills and data entry ability.

Responsibilities

• Answer telephone calls, greet patients and visitors, and provide excellent customer service.
• Coordinate intake information on the first visit and throughout treatment.
• Assist patients with paperwork to ensure accuracy.
• Schedule patient appointments and maintain medical records.
• Collect payments and process insurance claims for funders.
• Complete data entry and billing for third party funders.
• Coordinate courier packages and manage emails, mail and faxes.
• Provide administrative support to the Care Coordinator Manager and Clinic Director.

Skills

Communication

Organizational skills

Data entry

Computer literacy

Flexibility

Ability to work independently

Education

High School Diploma

Job description

Lifemark Whistler Physiotherapy in Whistler, BC is seeking a part-time Receptionist/Care Coordinator to support patient intake, scheduling and billing. You will engage with patients, staff and referrers to ensure smooth clinic operations.

You will greet patients, answer phones, collect payments and coordinate clinic activity, providing friendly, professional service to support the Care Coordinator Manager and Clinic Director.