Care Coordinator

Ontario Health atHome; Mississauga; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Care Coordinator to enhance patient care through effective assessment and coordination of services. This role offers a unique opportunity to work in a hybrid environment, balancing office and home-based responsibilities. You'll engage with diverse patient groups, ensuring their needs are met while collaborating with a multidisciplinary team. With a focus on professional growth and work-life balance, this position promises a rewarding career in community health. If you're passionate about making a difference in patient lives, this role is for you.

Benefits

Comprehensive Compensation Packages

Defined Benefit Pension Plan

Development Opportunities

Qualifications

• 2+ years of experience in community health or related field.
• Membership with applicable regulatory body in good standing.

Responsibilities

• Assess patient care needs and develop service plans.
• Link patients with service providers and coordinate care.

Skills

Interpersonal Skills

Communication Skills

Assessment Skills

Problem-Solving Skills

Time Management

Organizational Skills

Education

Registered Nurse (BScN)

Physiotherapist

Occupational Therapist

Social Worker

Speech Language Pathologist

Tools

Windows Environment

Job description

Job Description

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers, and other healthcare practitioners.

Whether you work in our office, in the community, or a healthcare facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness, and work-life balance.

We are currently recruiting for a temporary full-time (1-year contract) and a permanent full-time Care Coordinator position on our Access Care Team (ACT). Schedules will include day shifts, afternoon shifts, and some weekend shifts. During the 6-month probation period, the role will be working on-site at our Mississauga office. After probation, the role is hybrid, rotating between working from the office and working from home. Candidates must be able to start on June 9th to attend a 6-week orientation full-time Monday to Friday 8:30 am to 4:30 pm.

What will you do?

1. In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans.
2. Link patients with service providers.
3. Coordinate and monitor care plan delivery.
4. Establish a helping relationship with patients and their families.
5. Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.

What must you have?

• Membership, in good standing, with the applicable regulatory body:
  • College of Nurses of Ontario
  • College of Physiotherapists of Ontario
  • College of Occupational Therapists of Ontario
  • Ontario College of Social Workers and Social Service Workers
  • College of Audiologists and Speech Language Pathologists of Ontario
• 2+ years of recent experience in community health or a related field.
• Knowledge of the healthcare delivery system and community resources.
• Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills.
• Effective time management, prioritization, and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment.
• Ability to accurately complete required documentation, reports, and forms.
• A valid driver’s license and access to a reliable vehicle.
• Proficient in a Windows environment.
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics.
• Case management experience or recent related community experience.
• Ability to speak French or another second language.

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to supporting your passion for continuous learning, growth, and innovation, we offer:

• Attractive comprehensive compensation packages and benefits.
• Valuable development opportunities.
• Membership in a world-class defined benefit pension plan.

Who we are

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers, and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity, and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity, and anti-racism. We are committed to attracting, engaging, and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.