Product Analyst - Remote / Telecommute

Cynet Systems Inc; Toronto; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled IT Analyst to join their dynamic team. This role involves creating and managing JIRA stories, evaluating business requirements, and ensuring high-quality software development. The ideal candidate will possess strong analytical and facilitation skills, along with a passion for problem-solving and innovation. You will work in an agile environment, collaborating with stakeholders to enhance processes and deliver exceptional solutions. If you are a self-starter with a keen eye for detail and a desire to make an impact, this opportunity is for you.

Qualifications

• 3-5 years’ experience in an IT analyst role.
• Team lead experience preferred.
• Experience working in an agile environment.

Responsibilities

• Create, manage, and resolve stories in JIRA.
• Evaluate and develop business requirements.
• Monitor software development standards and maintenance.

Skills

Analytical Skills

Problem-solving

Facilitation Skills

Communication Skills

Agile Methodologies

Education

Bachelor's Degree in Business, Finance, Marketing, or Commerce

Tools

JIRA

SAP S/4 ERP

Workday HCM

Job description

Job Description:

Responsibilities:

• Create, manage, and resolve stories in JIRA.
• Evaluate/develop business requirements.
• Monitor software development to ensure standards are followed and ease of maintenance.
• Manage incidents and incoming enhancement requests.
• Document and execute user story acceptance tests.
• Provide user story and solution support to team members.
• Support investigation, analysis, and response to incidents.
• Facilitate problem and solution negotiations with business stakeholders and IT team.
• Ensure high quality of development and solution before product increment release.

Required Experience:

• 3-5 years’ experience in an IT analyst role.
• Team lead experience.

Required Skills:

• Bachelor’s degree in business, finance, Marketing, or Commerce and 3-5 years of experience or an equivalent combination of education and experience
• Problem-solver with strong facilitation and analytical skills who can manage multiple priorities.
• Self-starter with intellectual curiosity and perseverance.
• Confident communicator adept at facilitation and comfortable building partnerships with key stakeholders.
• Team player who embraces change and strives to improve and innovate processes.
• Eye for detail and a passion for building great products.
• Experience working in an agile environment.

Nice to Have:

• Experience with SAP S/4 ERP, Cash Management, TRM, and/or Concur, v1809 or newer.
• Experience with Workday HCM and Workday Adaptive.
• Experience with Jira.