Care Coordinator

Lifemark Health Group; Calgary; On-site; CAD 40,000 - 52,000; Full time

Job summary

Lifemark Health Group is seeking a Care Coordinator for its Calgary location. This temporary full-time position involves providing excellent customer service and managing patient intake, scheduling, and administrative tasks. The role offers an opportunity to work in a dynamic healthcare environment, promoting community health and wellness.

Qualifications

• Excellent customer service skills and telephone etiquette.
• High degree of organizational skills and ability to prioritize and multi-task.
• Strong computer and data entry skills.

Responsibilities

• Answer telephone calls and greet patients upon arrival.
• Coordinate patient intake and maintain medical records.
• Provide administrative support to management.

Skills

Customer service

Organizational skills

Communication

Data entry

Flexibility

Education

High School Diploma, G.E.D. or equivalent

Job description

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Location: Lifemark Sunridge, 2121 29th Street NE, Calgary, AB, T1Y 7H8

Employment Status: Temporary Full Time

The

Care Coordinator – Lifemark Health Group

Location: Lifemark Sunridge, 2121 29th Street NE, Calgary, AB, T1Y 7H8

Employment Status: Temporary Full Time

The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Primary Responsibilities

• Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
• Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
• Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
• Coordinate scheduling of patient appointments and maintain the patient’s medical record
• Collect payment at time of service
• Track coverage for all funding streams to ensure approval
• Complete data entry and billing
• Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
• Provide administrative support to the Care Coordinator Manager and Clinic Director
  
  
  

Qualifications & Core Competencies

• High School Diploma, G.E.D. or equivalent
• Excellent customer service skills and telephone etiquette
• High degree of organizational skills and ability to prioritize and multi-task
• Excellent communication (verbal/written) and interpersonal skills
• Strong computer and data entry skills
• Flexible and adaptable to change
• Experience in a Physiotherapy clinican asset
  
  
  

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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