Car Wash Service Technician

Mark VII - Clean Cars®; Burlington; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in car wash solutions is seeking a Car Wash Service Technician to join their team. The role involves equipment maintenance, troubleshooting, and providing technical assistance to customers. Ideal candidates will have 3-5 years of field experience and strong communication skills. This position offers a dynamic work environment with opportunities for growth and development.

Qualifications

• 3-5 years of field experience required.
• Technical knowledge and ability to develop improved methods.
• Excellent written and verbal communication skills.

Responsibilities

• Perform scheduled and preventive maintenance on equipment.
• Troubleshoot chemical, mechanical, electrical, and electronic equipment.
• Provide technical assistance and training to customers.

Skills

Communication

Troubleshooting

Attention to detail

Flexibility

Tools

MS Office

Electrical diagrams

Job description

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Description

The Field Service Technician is responsible for equipment maintenance and repair, documenting related repairs and services, and recommending system, program, and equipment changes to improve reliability, increase capability, and reduce customer costs. The Tech II performs these duties in the field with minimal supervision and coaching.

Essential Functions

1. Performs scheduled and preventive maintenance on equipment as assigned
2. Troubleshoots chemical, mechanical, electrical, and electronic equipment, PLC controllers, and power supplies; performs diagnostic analysis
3. Provides technical assistance to customers and distributors
4. Provides on-site technical training on equipment use, operation, and maintenance
5. Assists in installing new carwash equipment
6. Performs repairs and corrects malfunctions
7. Modifies or updates equipment as needed
8. Maintains tools, test equipment, and materials professionally
9. Maintains company-owned and leased equipment
10. Operates vehicle safely and courteously, obeying laws and regulations
11. Works with customer-specific processes
12. Participates in problem-solving for customer complaints
13. Communicates effectively with customers and team members
14. Keeps abreast of new developments and innovations
15. Ensures clear and accurate information flow

Experience and Education

• 3-5 years of field experience
• Technical knowledge and ability to develop improved methods

Communication Skills

• Excellent written and verbal communication skills
• Ability to read and follow instructions and documents

Technical Competencies

• Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
• Ability to read electrical diagrams
• Understanding of OLC controllers, low voltage circuits, and three-phase power

Work Environment and Physical Requirements

• Ability to lift/move up to 50 lbs.
• Stand, walk, bend, kneel, crouch, climb, and use hands regularly
• Visual abilities: close, distance, color, peripheral, depth perception, focus adjustment
• Prolonged sitting
• Maintain professional appearance and grooming

Personal and Safety Competencies

• Attention to detail and accuracy
• Flexibility for varied work hours and on-call shifts
• Ability to work independently and in teams
• Adherence to safety rules and regulations, passing drug and background checks, and having a clean driving record