Car Sales Advisor

Tribe513; Surrey; On-site; CAD 40,000 - 70,000; Full time

Job summary

Jim Pattison Chrysler Jeep Dodge in Surrey, BC, is hiring a Product Advisor to guide customers through the vehicle purchase process and deliver a premium customer experience. This full-time role (40 hours/week) requires evening and weekend availability and offers a variable commission structure.

You will work under the Sales Manager, build product knowledge, conduct vehicle presentations and test drives, and collaborate to structure deals while delivering outstanding service in a high-volume

Qualifications

• High school diploma or equivalent required.
• Eligible to obtain a VSA licence.
• Must be available all days of the week, including evenings and weekends, averaging 40 hours per week.
• Strong work ethic with energy and motivation to succeed.
• Excellent communication and interpersonal skills.
• Customer focused, with the ability to build rapport and trust.

Responsibilities

• Welcome and assist customers in a professional, engaging manner in store or via inquiries.
• Build rapport to understand needs and recommend vehicle options.
• Conduct vehicle presentations and test drives.
• Present pricing and financing options and help structure deals with management.
• Maintain follow up using CRM tools to manage leads and relationships.
• Coordinate vehicle deliveries for smooth handover.
• Stay current on OEM features and market trends.
• Contribute to team success with a positive attitude.

Skills

Customer service

Sales mindset

Communication

CRM experience

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Introduction

Jim Pattison Chrysler Jeep Dodge is seeking an energetic, driven, tech-savvy, and personable individual to join our sales team as a Product Advisor. If you are dedicated to delivering excellent customer satisfaction and building strong relationships, we want to hear from you!

Whether you bring automotive sales experience or are looking to start a new career, this is an exciting opportunity to join a premium brand and build a rewarding future in the automotive industry. We are happy to train motivated individuals who bring a strong work ethic, energy, and a passion for customer service.

Schedule: This is a full-time, permanent position of 40 hours per week. The schedule allows for some flexibility, though evening and weekend availability is required.

Pay: Variable commission structure

Reports to: Sales Manager

About Us

The Jim Pattison Auto Group, a division of the Jim Pattison Group, was established in 1961 when Jimmy Pattison acquired a GM franchise. Today, the organization operates 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our top priority, and it is made possible by the dedication of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

A Day in the Life

As a Product Advisor, you will guide customers through the entire vehicle purchase process, delivering a premium customer experience aligned with the Chrysler brand.

• Welcome and assist customers in a professional, engaging manner, whether in store, by phone, or through online inquiries
• Build rapport with customers to understand their needs and recommend suitable vehicle options
• Conduct vehicle presentations and test drives
• Present pricing and financing options, and help structure deals alongside management
• Maintain consistent, accurate follow up using CRM tools to manage leads and customer relationships
• Coordinate vehicle deliveries to ensure a smooth handover experience
• Continuously build product knowledge and stay current on OEM features, technology, and market trends
• Contribute to team success through a positive attitude and strong work ethic

Success in this role depends on consistent effort, strong follow up habits, and the ability to build customer trust.

What We’re Looking For

• High school diploma or equivalent required
• Eligible to obtain a VSA licence
• Must be available all days of the week, including evenings and weekends, averaging 40 hours per week
• Strong work ethic with high energy and motivation to succeed
• Excellent communication and interpersonal skills
• Customer focused, with the ability to build rapport and trust
• Highly organized, with the ability to multitask and follow up consistently
• Positive attitude and eagerness to learn in a fast paced sales environment
• Previous sales or customer service experience is a strong asset but not required

What We Offer

• Competitive compensation plan with commission and bonus opportunities
• Premium products at highly competitive prices from a high-volume location
• Career growth opportunities within a large, well-established automotive group
• Manufacturer and in-house training provided
• Exclusive access to vendor promotions, offers, and purchase programs
• Recognition and rewards program
• Comprehensive benefits package
• Great colleagues, a positive work environment, and a strong team culture

This role requires successful candidates to submit a satisfactory Driver’s Abstract.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].