Cannabis Retail Shift Lead - Part-Time, Fort St. John

Canna-Cabana; Fort St. John; On-site; CAD 21,000 - 30,000; Part time

Job summary

Canna Cabana in Fort St. John, British Columbia, is seeking part-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated and mature to join our team. The role supports store management and drives daily operations at the 100 Street Fort St. John location.

Candidates should have retail experience, strong customer service, and the ability to lead staff on shift, meet sales targets, and uphold company policies. Availability includes weekends and evenings.

Qualifications

• Must have Selling It Right certification to work in a retail cannabis store.
• Must provide a copy of clean Criminal Background Check prior to start date.
• Completion of high school and College/CEGEP/vocational or technical training required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• A valid First Aid certification is considered an asset
• Demonstrated sales and service orientation required
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• Must be available for shift work any time according to business needs, Monday to Sunday.
• Ability to work nights, holidays and weekends and different locations
• Thorough understanding of applicable health and safety legislation
• Professional, responsive, and positive work attitude is essential

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM/ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Skills

Sales leadership

Customer service

Team leadership

Time management

Staff training

Communication

Education

High school diploma

College/CEGEP/vocational training

Tools

Microsoft Office

Job description

Canna Cabana in Fort St. John, British Columbia, is seeking part-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated and mature to join our team. The role supports store management and drives daily operations at the 100 Street Fort St. John location.

Candidates should have retail experience, strong customer service, and the ability to lead staff on shift, meet sales targets, and uphold company policies. Availability includes weekends and evenings.