Cannabis Retail Experience Lead

Four20 Premium Market Ltd; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Job summary

FOUR20 Premium Market is seeking friendly, knowledgeable retail associates to join our cannabis-focused team in Alberta. You will deliver exceptional customer experiences, education on products, and ensure compliance with regulations.

Responsibilities include POS transactions, inventory accuracy, and maintaining a safe, inclusive store environment across locations. A strong work ethic, reliability, and willingness to learn about cannabis categories and accessories are essential.

Qualifications

• Retail and customer service experience.
• Ability to learn Cannabis products and categories.
• Familiarity with POS systems and sales transactions.

Responsibilities

• Being a kind and decent human being, be your authentic self, promote a safe and inclusive environment
• Provide outstanding customer service by building baskets based on customers needs and recommendations
• Working together as a team, contributing to our FOUR20 culture and ensuring a safe space for all customers and employees
• Manage POS systems for transactions: sales, voids, discounts and promotions (Lightspeed POS)
• Responsible for open and close procedures of the store
• Be problem solvers: flexible with unforeseen situations and resolve any issues promptly and professionally
• Curious mindset; continuous learning of Cannabis products, strains, categories and accessories
• Maintain accurate inventory counts and reporting
• Adhering to all regulatory guidelines, company policies and procedures
• Comfortable working independently
• Merchandising and stocking, keeping product levels maintained
• Leverage our best in class in-house cannabis and sales education program.

Skills

Customer service

POS operations

Teamwork

Communication

Attention to detail

Tools

Lightspeed POS

Job description

FOUR20 Premium Market is seeking friendly, knowledgeable retail associates to join our cannabis-focused team in Alberta. You will deliver exceptional customer experiences, education on products, and ensure compliance with regulations.

Responsibilities include POS transactions, inventory accuracy, and maintaining a safe, inclusive store environment across locations. A strong work ethic, reliability, and willingness to learn about cannabis categories and accessories are essential.