Canada Retail Pricing Manager

Western Union; Toronto; On-site; CAD 86,000 - 120,000; Full time

Job summary

A leading financial services company is looking for a Canada Retail Pricing Manager to lead strategic pricing initiatives. This role requires strong analytical, financial, and stakeholder management skills. The successful candidate will develop and execute pricing strategies to optimize margins and enhance customer value across the Canadian money transfer business. With a competitive salary and benefits, this position offers a chance to drive corporate growth while working in a diverse, inclusive environment.

Benefits

Short-term incentives

Multiple health insurance options

Accident and life insurance

Best-in-class development platforms

Qualifications

• 5+ years of experience in pricing, revenue management, or financial analysis.
• Proven track record using data and analytics for decision-making.
• Strong communication skills with the ability to influence stakeholders.

Responsibilities

• Develop and execute pricing strategies for Canada retail corridors.
• Analyze competitive pricing and transaction trends to identify growth opportunities.
• Monitor key performance indicators and prepare performance reports.

Skills

Analytical capabilities

Stakeholder management

Communication skills

Commercial acumen

Education

5+ years of experience in pricing or revenue management

Experience in financial services or consumer products

Tools

SQL

Excel

Tableau

Job description

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Are you looking for an opportunity to have a significant impact on key strategies that will drive corporate growth across the globe? Are you able to lead and inspire diverse teams to deliver key initiatives? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as the Canadian Retail Pricing Manager.

Western Union is seeking a Pricing Manager for the Canada Retail business to lead strategic and tactical pricing initiatives that drive revenue growth, optimize margins, and improve customer value. You will be responsible for setting, managing, and analyzing pricing strategies across our Canadian money transfer business, collaborating closely with cross-functional teams including Sales, Finance, Marketing, and Product. This role requires strong analytical capabilities, commercial acumen, and stakeholder management skills.

Role Responsibilities

• Develop and execute pricing strategies for Canada retail corridors, including outbound and inbound flows.
• Analyze competitive pricing, customer behavior, and transaction trends to identify growth opportunities and margin optimization levers.
• Own pricing execution across our agent network, ensuring alignment with field sales, compliance, and operational constraints.
• Lead pricing experiments, A / B testing, and promotions in collaboration with Marketing and Sales teams.
• Support business case development for new pricing models and product launches.
• Regularly assess FX margin performance, agent fee structures, and incentive programs to ensure competitiveness and profitability.
• Monitor key performance indicators and prepare performance reports for senior leadership.
• Partner with Finance to forecast pricing impacts on volume, revenue, and profit.

Required Qualifications

• 5+ years of experience in pricing, revenue management, financial analysis, or a related field; experience in financial services, payments, or consumer products is preferred.
• Proven track record of using data and analytics to drive decision-making.
• Experience with SQL, Excel, Tableau, or other analytics tools; comfort navigating large datasets.
• Strong communication and presentation skills with the ability to influence stakeholders across all levels.
• Experience with money transfer industry in Canada.

Preferred Attributes

• Deep understanding of the Canadian consumer financial landscape, including remittance, banking, or retail.
• Experience managing multi-currency and FX margin-based pricing models.
• Strong cross-functional collaboration mindset; experience working with sales teams and external partners.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

The base salary range is $86,000 - 120,000 CAN per year, total on target compensation includes a base salary plus a short-term incentive that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date: 06-30-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Financial Services and Banking