Pricing Process Improvement Consultant

Prodware Solutions; Canada; Remote; CAD 115,000 - 128,000; Full time

Job summary

A leading company seeks a Process Improvement Consultant (Pricing) for a fully remote position. This role requires optimizing workflows and implementing Agile processes within the Pricing Predictive Analytics team in the insurance sector. The ideal candidate should hold a relevant degree and possess significant experience in P&C insurance project management. Strong communication and strategic thinking skills are essential to translate complex operations into actionable plans.

Qualifications

• 4+ years proven experience in project and process management within P&C insurance, preferably in pricing or regulatory filing operations.
• Demonstrated ability to work with technical and non-technical stakeholders to build scalable processes.
• Strong communication skills to translate complex operational flows into clear visuals and documentation.

Responsibilities

• Analyze and optimize the end-to-end workflow of the Pricing Predictive Analytics team.
• Implement and manage an Azure DevOps board for sprint planning and KPI tracking.
• Develop role charters, RACI matrices, and onboarding playbooks for efficient operations.

Skills

Agile Project Management

Workflow Mapping & Optimization

Capacity Planning

Metrics & KPI Dashboards

Documentation

Education

Bachelor's or Master's degree in economics, mathematics, computer science/engineering, or related analytics areas

Tools

Azure DevOps

Job description

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Job Title: Process Improvement Consultant (Pricing)

100% Remote (USA & Canada)

Visa Independent Consultant - Fine with Full Time Hire

Role & Responsibilities Overview:

• Analyze and optimize the end-to-end workflow of the Pricing Predictive Analytics team, focusing on operational effectiveness rather than technical modeling.

• Map the full operational lifecycle from model development to regulatory filing to objection handling to identify inefficiencies and propose targeted improvements.

• Implement and manage an Azure DevOps board to support backlog grooming, sprint planning, capacity tracking, and display live KPIs for real-time visibility.

• Design and roll out a standardized task taxonomy and template set to improve repeatability and reduce variability across filings and objections.

• Define and document a scalable staffing model based on two operational scenarios:

o Scenario 1: Steady State – One individual (Persona A) owns both modeling and filing/objection work.

• Develop role charters, RACI matrices, and onboarding playbooks specifically for Persona C, ensuring clear expectations and workflows.

• Evaluate the feasibility of a centralized vs. LOB-specific deployment model for filing support resources (Persona C).

• Define what deliverables should be expected from Persona A/B to enable efficient downstream work by Persona C.

• Deliver a forecasting tool leveraging historical throughput to predict filing volumes and team capacity needs across upcoming quarters and fiscal years.

• Produce a comprehensive operational process playbook documenting best practices, role responsibilities, tools, and governance.

Candidate Profile:

• Bachelor's or Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas

• Based out of India

• 4+ years proven experience in project and process management within P&C insurance, preferably in pricing or regulatory filing operations.

• Deep understanding of operational workflows and team structures supporting predictive modeling and filing teams.

• Demonstrated ability to work with technical and non-technical stakeholders to build scalable, repeatable, and agile processes.

• Capable of thinking strategically while delivering detailed execution plans.

• Strong communication skills with ability to translate complex operational flows into clear visuals, documentation, and dashboards.

• Flexible and collaborative working style with significant overlap with EST time zone hours.

Technical skills:

• Agile Project Management: Hands-on experience implementing Agile or Scrum frameworks using Azure DevOps or similar platforms.

• Workflow Mapping & Optimization: Expertise in identifying bottlenecks, improving throughput, and standardizing task execution.

• Capacity Planning: Ability to define staffing models, track team velocity, and forecast future workload demand.

• Metrics & KPI Dashboards: Skilled in building and interpreting live operational dashboards that track performance and drive accountability.

• Documentation: Strong capabilities in drafting role charters, RACI charts, onboarding manuals, and process playbooks.

• Familiarity with insurance pricing operations, filing cycles, and objection handling workflows (preferred).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Insurance

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Canada CA$115,000.00-CA$128,000.00 4 days ago