(CAN) Self Checkout Attendant

Walmart Canada; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

Walmart Canada is seeking a Self Checkout Attendant in Mississauga to assist customers with transactions through self-service areas. The role focuses on delivering exceptional service while ensuring the self-service area is clean and operational. Ideal candidates will be 16 or older, with a commitment to upholding Walmart's customer service standards.

Qualifications

• Must be 16 or older.
• Walmart accommodates disability-related needs as required by law.

Responsibilities

• Assist customers with transactions and self-service options.
• Maintain a clean and safe self-service area.
• Promote credit card services and charity initiatives.
• Conduct quality checks and address customer queries.

Job description

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Position Summary...A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What You'll Do...

• Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educating customers on the correct and efficient use of self-service options, when applicable.
• Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returning Scan & Go scanners to their home after use.
  
  

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1500 Dundas St E, Mississauga, ON L4X 1L4, Canada

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail, Manufacturing, and Retail Groceries

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