(CAN) Self Checkout Attendant

Walmart Canada; Hamilton; On-site; CAD 30,000 - 40,000; Full time

Job summary

Walmart Canada is seeking a Self Checkout Attendant to provide exceptional customer service and assist customers in processing transactions. This entry-level role offers a chance to develop skills in the retail industry while ensuring a positive shopping experience.

Qualifications

• Age - 16 or older.

Responsibilities

• Keeps the area neat, clean, and organized.
• Educates customers on self-service options.
• Responds to EAS alarms and fills out logs.

Skills

Customer Service

Job description

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Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What You'll Do

1. Keeps the area neat, clean, and organized, free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, such as credit card services, product protection, and charity initiatives, when applicable.
4. Observes customer activities to determine when and if assistance is needed.
5. When interventions and quality checks are required, politely explains the reasons and reassures customers that such checks are normal protocol.
6. Responds to EAS alarms and fills out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their designated area after use.

Minimum Qualifications

Age - 16 or older.

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location

1030 Boul Du Grand Heron, Saint-Jerome, QC J7Y 5K8, Canada

Application Process

If you are a current Walmart associate, please login to your Workday account and use the Find Jobs report to apply for this job.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Retail, Manufacturing, and Retail Groceries