(CAN) Self Checkout Attendant

Walmart Canada; Kelowna; On-site; CAD 20,911 - 29,783; Full time

Job summary

Walmart Canada in Kelowna is seeking a Self-Checkout Attendant to help customers at the self‑serve area, maintain checkout standards, and support a fast‑paced, friendly shopping experience.

You will assist customers at self checkout, explain interventions, promote Walmart programs, monitor Scan & Go equipment, and respond to alarms per store procedures.

Physical duties include standing for extended periods and occasional lifting up to 50 lbs; evening, weekend, and holiday shifts may be required.

Qualifications

• Experience in customer service or retail environments.
• Ability to assist customers at self-checkout and explain interventions.
• Able to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Maintain Self Checkout Area Standards.
• Promote Walmart Programs and Initiatives.
• Support Customers at Self Checkout.
• Respond to EAS Alerts and complete documentation.
• Manage Scan & Go Equipment.
• Be flexible with shifts (evenings, weekends, holidays).

Skills

Customer service

Retail operations

Adaptability

Job description

Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service and assisting customers as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in a fast‑paced customer service or retail environment.

What you’ll do

• Maintain Self Checkout Area Standards
• Maintains a clean, safe, and organized self checkout area, ensuring it remains free of fixtures, unnecessary debris, foreign objects, and spills.
• Promote Walmart Programs and Initiatives
• Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
• Support Customers at Self Checkout
• Helps customers use self checkout quickly and confidently by offering assistance when needed, monitoring activity, and completing required checks. Clearly explain any interventions in a friendly, reassuring way and elevate cash or technical issues to the Customer Service Manager.
• Respond to EAS Alerts and Complete Documentation
• Responds to EAS alarms in accordance with procedures and accurately completes the “Failure to Deactivate” log.
• Manage Scan & Go Equipment
• Ensures Scan & Go scanners are returned to their designated storage locations after use.
• Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast‑paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you’ll enjoy working here

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.40.

Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications

• Age - 16 or older

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1555 BANKS RD, KELOWNA, BC V1X 7Y8, Canada

Important Note

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