(CAN) Self Checkout Attendant

Walmart Canada; Ottawa; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Nepean, ON is seeking a Self-Checkout Attendant to support customers at the self-checkout area and maintain area standards. The role focuses on friendly, efficient service and accurate completion of transactions in a fast-paced retail environment.

Responsibilities include promoting company programs, assisting customers, handling EAS alarms per procedures, and managing Scan & Go equipment. Availability for evenings, weekends, and holidays is required.

Qualifications

• Minimum age 16 years or older.
• Be flexible to work evenings, weekends and holidays.
• Experience in customer service or retail environment is a plus.

Responsibilities

• Maintain self checkout area standards to keep it clean, safe and organized.
• Promote Walmart programs and initiatives when applicable.
• Assist customers at self checkout and escalate cash or technical issues to the Customer Service Manager.
• Respond to EAS alarms and complete the deactivation log.
• Ensure Scan & Go scanners are returned to storage after use.
• Support a variety of shifts including evenings, weekends, and holidays.

Skills

Customer service

Retail operations

Safety and cleanliness

Communication

Problem solving

Tools

Scan & Go equipment

EAS alarms system

Job description

Position Summary…

Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service and assisting customers as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in a fast‑paced customer service or retail environment.

What You'll Do…

WHAT YOU'LL DO

Maintain Self Checkout Area Standards

Maintains a clean, safe, and organized self checkout area, ensuring it remains free of fixtures, unnecessary debris, foreign objects, and spills.

Promote Walmart Programs and Initiatives

Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.

Support Customers at Self Checkout

Helps customers use self checkout quickly and confidently by offering assistance when needed, monitoring activity, and completing required checks. Clearly explain any interventions in a friendly, reassuring way and escalates cash or technical issues to the Customer Service Manager.

Respond to EAS Alerts and Complete Documentation

Responds to EAS alarms in accordance with procedures and accurately completes the "Failure to Deactivate" log.

Manage Scan & Go Equipment

Ensures Scan & Go scanners are returned to their designated storage locations after use.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

Age - 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

3651 Strandherd Dr, Nepean, ON K2J 4G8, Canada

Important Note

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