(CAN) Produce Team Lead

Walmart Canada; Hamilton; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada is seeking an associate to assist in Fresh department leadership, provide top-tier customer service, and support scheduling, training, and merchandising. The role involves daily coaching, problem resolution, and maintaining a safe, clean store environment on the Hamilton floor.

The position starts at an hourly rate with opportunities for growth as you support store operations and associate development.

Qualifications

• Age requirement: 16 years or older.
• Excellent customer service and communication skills.

Responsibilities

• Provide excellent customer service; greet customers and assist with product selection.
• Coordinate tasks and support on the sales floor per priorities.
• Maintain Fresh Department presentation and merchandising.
• Lead daily team huddle; set goals and track productivity.
• Assist with scheduling and coverage across store areas.
• Support training and development of associates.
• Ensure safety, cleanliness and compliance with policies.
• Assist with GTA/Workday tasks and recruitment support.

Skills

Customer service

Team communication

Merchandising

Tools

Workday

POS System

Job description

Position Summary...Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

999 UPPR WENTWORTH ST, HAMILTON, ON L9A 4X5, Canada

Important Note

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