(CAN) Deli Bakery Team Lead

Walmart Canada; Hamilton; On-site; CAD 23,696 - 33,749; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada is seeking a Fresh Lead to help lead the Fresh departments, respond to inquiries, and develop associates through teaching and training. You will ensure high customer service levels while completing tasks and support on the sales floor as needed.

You will plan department activities based on workload and operations, lead daily huddles, coordinate schedules, and ensure safety and clean displays. Minimum wage begins at $20.85 per hour.

Qualifications

• Customer service experience as a baseline
• Ability to communicate clearly with customers and team members
• Willingness to train and develop associates
• Capacity to lead and coordinate tasks across departments

Responsibilities

• Provide excellent customer service by greeting and assisting customers
• Coordinate tasks and daily priorities with Fresh Coach and Store Management
• Assess department presentation and implement merchandising changes
• Lead daily team huddles and communicate updates and goals
• Schedule review with People Lead and manage coverage
• Identify training opportunities and coach associates
• Maintain safe, clean store environment and proper displays
• Support recruitment and onboarding of new associates

Skills

Customer service

Leadership

Team coordination

Training

Job description

Position Summary

Assists in the leadership of the Fresh areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

999 UPPR WENTWORTH ST, HAMILTON, ON L9A 4X5, Canada

Important Note

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