CAN - Manager - Quality

Gelpac; Markham; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading company in the printing industry is seeking a Quality Manager to oversee the quality department and ensure compliance with manufacturing and Quality Assurance procedures. The ideal candidate will possess a BS degree and have significant leadership experience within a quality management context. Responsibilities include managing audits, customer complaints, and quality metrics while collaborating with organizational leadership to maintain high standards. Exceptional analytical and communication skills are required to thrive in this fast-paced environment.

Qualifications

• 5 years of leadership experience in Quality/Manufacturing or 10 years of relevant experience.
• Comprehensive knowledge of ISO 9001, GMP, GFSI requirements.
• Prior audit experience is required.

Responsibilities

• Manage programs and activities of the quality department.
• Participate in development and implementation of quality specifications.
• Conduct internal and external audits.

Skills

Leadership

Analytical Skills

Coaching

Communication

Data Management

Education

BS Degree in Technical Area

Tools

Microsoft Office Suite

Visio

Teams

Outlook

Job description

Description

Essential Duties and Tasks

• Manage programs and activities of the quality department
• Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
• Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
• Participate in the development, implementation and administration of quality specifications and systems.
• Monitor and report on progress against metrics and goals
• Visit customers and suppliers when necessary.
• Responsible for all activities associated with internal and external audits.
• Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
• Monitor site quality and food safety metrics and develop counter measures as needed.
• Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
• All other duties as assigned.
  
  

Qualifications, Education And Experience

• BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience
• Experience in print press QC mythology
• Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
• Strong data management skills preferred.
• Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
• Effective coaching, training and facilitating experience.
• Solid working knowledge of quality processes and related manufacturing
• Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook
• Maintains strict confidentiality and protects privacy of confidential/sensitive information.
• Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
• Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
• Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.
• Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.
  
  

Job Category: Quality

Full-Time