(CAN) Leader du secteur OMNI

Walmart Canada; Val-d'Or; On-site; CAD 24,191,000 - 34,454,000; Full time

Job summary

Walmart Canada in Val‑d’Or is seeking a driven OMNI Leader to help oversee OMNI area operations and partner with the OMNI Assistant Manager to deliver exceptional customer service and ensure task completion.

You will lead assign tasks, coordinate daily activities, monitor store presentation, support scheduling, and drive improvements in key OMNI metrics while guiding associates and maintaining a safe workplace.

Qualifications

• Age 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with products, locating items and aiding purchase decisions.
• Assist in directing and coordinating daily OMNI tasks as prioritized by the OMNI Assistant Manager and Store Management Team.
• Assess overall OMNI area presentation and note deficiencies for corrective action.
• Delegate, assist and follow up on completion of daily OMNI activities.
• Support with scheduling as needed.
• Review and action opportunities on key OMNI metrics such as Presubs, FTPR, CSAT.
• Participate in training and development of OMNI Associates and provide feedback.
• Contribute to a safe, clean and hazard-free work environment per company policy and Spark App Checklists.

Skills

Customer service

Communication

Team coordination

Scheduling

Problem solving

Leadership

Job description

Position Summary

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What You'll Do

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Job Responsibility #7 Participates in the training and development of the OMNI Associates, and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1855 3E Av, Val-D'Or, QC J9P 7A9, Canada

Important Note

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