(CAN) Leader d’équipe, aire des caisses

Walmart Inc.; Kirkland; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada is seeking a Front End Leader to assist in department leadership, respond to problems and inquiries, and develop associates through teaching and training. You will ensure high levels of customer service while completing tasks and support on the sales floor as needed.

The role includes leading front-end operations, coordinating breaks, reviewing schedules with the People Lead, and driving safety and efficiency across the department.

Qualifications

• No formal minimum qualifications listed in the ad.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with products and services.
• Promote products and services and help customers locate merchandise for purchase decisions.
• Ensure safety and cleanliness, follow emergency procedures and proper lifting techniques.
• Delegate and follow up on front-end operations, coordinate breaks and coverage.
• Lead daily team huddles, share updates, set goals, and track productivity.
• Identify and communicate training opportunities; develop associates through teaching and feedback.
• Support recruitment and onboarding processes with the People Lead.
• Assist with GTA/Workday tasks and general management support.
• Ensure a safe, hazard-free work environment and secure displays.

Skills

Customer service

Leadership

Scheduling

Training

Tools

GTA/Workday

Job description

Position Summary...Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.3. Handles customer and associate concerns and provides guidance as required.4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.5. Review completed schedules with People Lead.6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $21.85.Le taux horaire minimum pour ce poste débute à 21.85.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…17000 RTE TRANSCANADIENNE, KIRKLAND, QC H9J 2M5, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .