CAN – HR Analyst III

HRbrain Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A Learning and Development Solutions Provider in Toronto seeks a professional to support the execution of large-scale L&D programs. Responsibilities include analyzing data, managing LMS requests, and collaborating with partners on various training initiatives. Candidates should have strong communication skills, experience with LMS systems, and proficiency in MS applications. The role is vital for enhancing learning efficiency and supporting organizational objectives.

Qualifications

• Strong communication skills to interact with partners.
• Ability to analyze data and perform LMS-related tasks.
• Experience coordinating L&D initiatives.

Responsibilities

• Support execution of large-scale learning initiatives.
• Analyze enrollment and learner success measures.
• Manage LMS requests and vendor onboarding.

Skills

Coordination in the L&D space

Knowledge of LMS systems

Translate findings to PowerPoint

Previous experience with MS Applications

Strong communication skills

Strong organizational skills

Self-starter

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Day-to-day Responsibilities

Support Lead LSA in deployment of key large scale programs.

Being able to look at data and analyze it – strong with data analysis.

Attention to detail.

Provide specialized L&D related research, evaluation, operations and reporting to support and advise businesses; analyzing and supporting the development and execution of L&D solutions.

• Support Lead Learning Solution Architect (LSA) on execution of large pan‑portfolio L&D initiatives and complex learning solutions for LOB specific initiatives.
• Support Lead LSA in deployment of key large scale programs; specifically in the launch of quarterly leadership development initiatives (partner with Leadership Development COE on learner inquiries, enrollments, manage learner attendance records).
• Identify and flag any risks to annual plan execution for escalation to Lead LSA.

Interact with internal/external partners, organize meetings (e.g., documentation of meeting minutes, following up on actions required by L&D partners, COE, Practice Management team).

• Support Lead LSA to prepare project kickoff materials and support vendor onboarding for portfolio initiatives.
• Oversight and submission of intakes that will engage COE and partners in support of L&D annual plan projects (e.g., intakes to engage LMS team, HR DAR, Business Management, Program Support, SSG/Vendor Management and Delivery), as recommended by Lead LSA.
• Manage ad‑hoc business‑required LMS requests, as appropriate. Collaborate with LMS consultant and business course owners to define and obtain approval of LMS specification documents in preparation for program launch.
• Respond to business requests for available learning assets on specific topics or to develop specific competencies, or research access to learning program options through a vendor/off‑the‑shelf solution.
• Perform research (both internal and external) as required to support and inform L&D analysis and recommendations (e.g., LMS course/ curriculum maintenance or retirement, contribute to building business case for portfolio initiative).
• Identify, recommend, and implement opportunities for process improvement (e.g., tools, fine‑tuning forms, tracking, reporting, etc.) to increase efficiencies in the execution of a learning solution.
• Support reporting related to budgeting and workshop audience analysis (for training deployment).
• Conduct analysis, evaluation/assessment and review of learner consumption and success measures related to L&D annual plan.
• Support problem resolution of daily escalations re: course exemptions, course functionality issues within the portfolio learning curriculum. Liaise with stakeholders in L&D or business teams to resolve.

Protect the interests of the organization, identify and manage risks, and elevate non‑standard, high‑risk activities as necessary. Conduct internal and external research projects; support the development/delivery of presentations/communications to management or broader audiences.

MUST‑HAVE Skills

• Coordination in the L&D space.
• Knowledge of LMS systems to review data and perform analysis.
• Translate findings to PowerPoint for executive consumption.
• Previous experience with MS Applications (Word, Excel, PPT, Outlook).
• Strong communication skills.
• Strong organizational skills.
• Self‑starter and taking initiative.

Skills

• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently, prioritize tasks and manage time.