(CAN) Health and Beauty Team Lead

Walmart Canada; Hamilton; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada is seeking a health and beauty department leader to assist in overseeing Health and Beauty, Pharmacy OTC, and Cosmetics. You will guide daily operations, support leadership, and promote a high level of customer service while ensuring tasks are completed efficiently.

The role includes directing department activities, merchandising changes, team huddle leadership, schedule reviews, and cross-functional collaboration with store management to drive productivity and associate

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate
• Assists in providing directions and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Health & Beauty Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

Job description

Position Summary

Assists in the leadership of the Health and Beauty areas (Health and Beauty, Pharmacy – Over the Counter and Cosmetics) and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate


• Assists in providing directions and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.


• Assesses the overall presentation of Health & Beauty Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required


• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity


• Review completed schedules with People Lead.


• Assign Associates to support coverage and availability tasks in all areas of the store.


• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.


• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

675 UPPER JAMES ST, HAMILTON MTN PLAZA HAMILTON, ON L9C 2Z5, Canada

Important Note

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