Health and Beauty Team Lead

Walmart Canada; Oakville; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada is seeking a leader for Health & Beauty, Pharmacy OTC and Cosmetics to guide department operations and associate development in Oakville, ON. You will coach teams, monitor tasks, and ensure customer service excellence while maintaining store standards.

Responsibilities include planning, merchandising, scheduling oversight, training, and adherence to safety policies to drive a productive, customer-focused environment.

Qualifications

• Provide excellent customer service by greeting customers, assisting with products, locating merchandise and resolving issues.
• Promote products and services and guide purchases; escalate as needed.

Responsibilities

• Provide excellent Customer Service by greeting customers and assisting with products, locating merchandise and resolving issues.
• Coordinate tasks and delegate daily priorities as per guidance from the Food & Consumables Coach and the Store Management Team.
• Assess Health & Beauty Department presentation and make merchandising changes as needed.
• Lead daily Team Huddle, share updates, set goals and track productivity.
• Review schedules with People Lead and assign associates to coverage.
• Identify training opportunities during store tours and develop associates through teaching.
• Contribute to a safe, clean and hazard-free environment by following policies and safety checks.

Skills

Customer service

Communication

Leadership

Training

Job description

Position Summary

Assists in the leadership of the Health and Beauty areas (Health and Beauty, Pharmacy - Over the Counter and Cosmetics) and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate
• Assists in providing directions and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Health & Beauty Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

234 HAYS BLVD, OAKVILLE, ON L6H 6M4, Canada

Important Note

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