(CAN) Health and Beauty Team Lead

Walmart Canada; Calgary; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in Calgary is seeking an associate to assist in Health & Beauty, Pharmacy OTC and Cosmetics, lead department tasks, and train associates while delivering exceptional customer service.

You will plan activities, coordinate tasks on the sales floor, and support merchandising and presentation. The role emphasizes teamwork, safety, and strong communication to drive store performance.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with product recommendations.
• Coordinate daily tasks and ensure priorities are communicated from coaches and store management.
• Assess Health & Beauty areas and implement merchandising changes as needed.
• Lead daily team huddles, share updates, set goals, and monitor productivity.
• Review schedules with People Lead and assign associates to cover shifts.
• Develop associates through teaching and training, and provide constructive feedback.

Job description

Position Summary

Assists in the leadership of the Health and Beauty areas (Health and Beauty, Pharmacy – Over the Counter and Cosmetics) and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate
• Assists in providing directions and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Health & Beauty Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

100-310 SHAWVILLE BLVD S E, CALGARY, AB T2Y 3S4, Canada

Important Note

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