(CAN) Health and Beauty Team Lead

Walmart Canada; St. Albert; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in St. Albert, AB is seeking a Customer Service focused role within the Health & Beauty area. You will assist in leading Health & Beauty, Pharmacy – OTC and Cosmetics, promote products and ensure a high level of customer service while completing tasks.

You will plan department activities, assist on the salesfloor, support scheduling, training and daily huddles to drive store performance in a fast-paced environment.

Qualifications

• Provides excellent customer service and assists customers with product selection.
• Leads daily team huddle and communicates updates to the team.
• Maintains department presentation and performs merchandising changes as needed.
• Ensures safety and cleanliness in the work area.

Responsibilities

• Providing excellent Customer Service by greeting customers and assisting with products.
• Coordinate task completion per priorities from the Coach and Store Management.
• Assess department presentation and execute merchandising changes.
• Lead daily Team Huddle, provide updates, set goals and track productivity.
• Review schedules with People Lead and assign coverage.
• Tour areas to identify training opportunities and develop associates.
• Contribute to a safe, clean and hazard-free environment in compliance with policy.

Skills

Customer Service

Leadership

Merchandising

Communication

Job description

Position Summary

Assists in the leadership of the Health and Beauty areas (Health and Beauty, Pharmacy – Over the Counter and Cosmetics) and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You\'ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate


• Assists in providing directions and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.


• Assesses the overall presentation of Health & Beauty Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required


• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity


• Review completed schedules with People Lead.


• Assign Associates to support coverage and availability tasks in all areas of the store.


• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.


• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

700 ST ALBERT TRL, ST ALBERT, AB T8N 7A5, Canada

Important Note

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