(CAN) GM Lead Department Manager

Walmart Canada; San Juan de Terranova; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada at 90 ABERDEEN AVE, ST JOHNS, NL A1A 5N6, Canada, is seeking a store team member focused on delivering exceptional customer service and supporting store operations. You will greet customers, promote products, assist with locating items and resolving issues, while helping with scheduling and coverage across departments.

The role emphasizes merchandising, safety, training, and providing feedback to improve performance. A positive, proactive approach and reliability are essential.

Qualifications

• Customer service excellence and problem solving.
• Ability to assist in task coordination and prioritization.
• Experience ensuring store presentation standards.
• Ability to schedule and assign associates.
• Commitment to safety and compliance with policy.

Responsibilities

• Provide excellent Customer Service by greeting customers, promoting products and resolving issues.
• Assist in directing and coordinating tasks per priorities from the Assistant Manager and Store Management.
• Assess department presentation and merchandising, and implement display changes as needed.
• Delegate and follow up on daily Customer Availability Process tasks.
• Support scheduling as needed and assign associates to coverage across store areas.
• Participate in training and development of General Merchandise and Fashion Associates and provide feedback.
• Maintain a safe, clean work environment in line with company policy and safety logs.

Skills

Customer service

Merchandising

Team coordination

Scheduling

Training and development

Safety

Job description

Position Summary

What you’ll do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.
• Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Delegate, assist and follow up on completion of daily Customer Availability Process tasks
• Support with scheduling as needed.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Participates in the training and development of the General Merchandise and Fashion Associates , and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $19.60.

Le taux horaire minimum pour ce poste débute à 19.60.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

90 ABERDEEN AVE, ST JOHNS, NL A1A 5N6, Canada

Are you currently a Walmart associate?

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.