(CAN) General Merchandise Team Lead

Walmart; Edson; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart in Edson, AB is seeking an associate to assist in General Merchandise leadership and department processes. You will greet customers, promote products, locate merchandise, and help with purchases while maintaining a high level of customer service and task completion.

You will plan and execute department activities, assist on the salesfloor, and lead daily team huddles. The role includes training opportunities, safe work practices, and collaboration with coaches and management.

Qualifications

• No minimum qualifications listed in the provided HTML.

Responsibilities

• Provides excellent customer service by greeting customers, promoting products/services, locating merchandise, assisting with purchases, resolving issues, and referring concerns when appropriate.
• Leads and coordinates daily tasks as directed by the General Merchandise Coach and Store Management, and delegates and follows up on Customer Availability tasks.
• Monitors department presentation and merchandising displays, notes deficiencies, and implements changes as needed.
• Maintains strong communication with associates, leads daily team huddles, shares updates, sets goals, and tracks productivity.
• Reviews schedules with People Lead and assigns associates to coverage and availability tasks across store areas.
• Identifies training opportunities during tours with the Coach and team, and develops associates through teaching and feedback.
• Contributes to a safe, clean, hazard-free environment by following policies, completing safety logs, and ensuring displays/fixtures are secure.
• Completes GTA/Workday tasks and supports Management; supports recruiting and hiring new associates.

Job description

Position Summary

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
5. Review completed schedules with People Lead.
6. Assign Associates to support with coverage and availability tasks in all areas of the store.
7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management.
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5750 2ND AVE, EDSON, AB T7E 0A1, Canada

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