(CAN) GM Lead Department Manager

Walmart Canada; Sept-Îles; On-site; CAD 18,900 - 23,100; Full time

Job summary

Walmart Canada in Sept-Iles, QC is seeking a General Merchandise and Fashion Associate to lead customer service excellence and support department processes. You will partner with the GM and Fashion Assistant Manager to ensure task completion and a high level of customer satisfaction, while maintaining clean, organized displays.

The role supports scheduling, assigns associates to coverage, and participates in training to develop associates while upholding safety standards in a fast-paced retail

Qualifications

• Age 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers politely, promoting products/services, locating merchandise and assisting with purchase decisions.
• Assist in directing and coordinating daily tasks as instructed by store leadership.
• Assess department presentation and merchandising; implement changes to displays as needed.
• Support scheduling and coverage tasks across store areas.
• Participate in training and development of General Merchandise and Fashion Associates; provide feedback.

Skills

Customer service

Point-of-sale

Merchandising

Scheduling

Tools

POS software

Job description

Position Summary...

To assist in the leadership of General Merchandise and Fashion Associates and department processes through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What You’ll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.
• Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Delegate, assist and follow up on completion of daily Customer Availability Process tasks
• Support with scheduling as needed.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Participates in the training and development of the General Merchandise and Fashion Associates , and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1005 Boul Laure Unit 500, Sept-Iles, QC G4R 4S6, Canada

Important Note:

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