(CAN) GM Lead Department Manager

Walmart; Fort St. John; On-site; CAD 46,000 - 57,000; Full time

Job summary

Walmart in Fort St. John, BC is seeking a General Merchandise and Fashion Associate leadership role to support the GMF team and store management. You will partner with the GMF Assistant Manager to deliver exceptional customer service and ensure tasks are completed efficiently.

The role involves coordinating priorities, presenting merchandise, scheduling support, and training associates while maintaining a safe, clean retail environment. Minimum pay starts from CAD 22.35 per hour.

Qualifications

• Excellent customer service and communication skills.
• Ability to promote products/services and assist with decision making.
• Experience in a retail environment is a plus.

Responsibilities

• Provide excellent customer service by greeting customers in a friendly manner and assisting with product choices.
• Coordinate task completion per priorities from the GMF Assistant Manager and Store Management.
• Assess GMF department presentation and implement merchandising changes.
• Delegate and follow up on daily Customer Availability Process tasks.
• Support scheduling and coverage across store areas.
• Participate in training GMF Associates and provide feedback.
• Maintain a safe, clean environment by following policy and completing safety logs.

Skills

Customer Service

Job description

Position Summary...

To assist in the leadership of General Merchandise and Fashion Associates and department processes through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you'll do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.
• Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Delegate, assist and follow up on completion of daily Customer Availability Process tasks
• Support with scheduling as needed.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Participates in the training and development of the General Merchandise and Fashion Associates , and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $22.35.

Le taux horaire minimum pour ce poste débute à 22.35.

Primary Location...

9007 96A ST, FORT ST JOHN, BC V1J 7B6, Canada

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Important Note:

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