(CAN) GM Lead Department Manager

Walmart Canada; Lévis; On-site; CAD 24,832 - 35,368; Full time

Job summary

Walmart Canada is seeking a General Merchandise and Fashion Associate to support leadership and department processes while delivering high levels of customer service. You will assist in merchandising, scheduling, and task coordination to ensure smooth store operations.

The role emphasizes teamwork, effective communication, and adherence to safety and store policies. Minimum age is 16, and the position offers an opportunity to contribute to a dynamic retail environment in Levis, QC.

Qualifications

• Ability to greet customers in a friendly manner and promote products/services.
• Ability to assist customers by locating merchandise and guiding purchase decisions.
• Strong communication and interpersonal skills for teamwork in a store.
• Proactive attitude towards merchandising and store presentation.

Responsibilities

• Provide excellent customer service and greet customers.
• Assist in directing and coordinating daily tasks per store priorities.
• Assess department presentation and implement merchandising changes as needed.
• Delegate and follow up on daily Customer Availability Process tasks.
• Support scheduling when needed.
• Assign associates to coverage and availability tasks.
• Participate in training and development of associates and provide feedback.
• Contribute to a safe, clean, hazard-free work environment per policy.

Skills

Customer service

Team collaboration

Communication

Sales promotion

Job description

Position Summary

To assist in the leadership of General Merchandise and Fashion Associates and department processes through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What You'll Do

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily Customer Availability Process tasks
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Assign Associates to support with coverage and availability tasks in all areas of the store.
• Job Responsibility #7 Participates in the training and development of the General Merchandise and Fashion Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1200 Boul Alphonse-Desjardins, Levis, QC G6V 6Y8, Canada

Important Note

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