(CAN) General Merchandise Team Lead

Walmar; Whitecourt; On-site; CAD 22,000 - 31,000; Part time

Job summary

Walmart Canada is seeking a General Merchandise team member to assist in department leadership and processes. You will help provide exceptional customer service, coordinate tasks, and support merchandising displays while ensuring safety and policy adherence.

The role includes leading team huddles, scheduling, and training opportunities, with a starting hourly rate listed at CAD 19.25 and growth potential based on performance.

Qualifications

• Customer service orientation with ability to greet customers and assist with purchases.
• Ability to coordinate tasks and communicate priorities from General Merchandise Coach and Store Management.
• Experience in merchandising and creating/displaying merchandising arrangements.
• Ability to lead team huddles, set goals, and track productivity.
• Experience with scheduling and associate coverage management.
• Familiarity with Workday tasks and store processes.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with purchases.
• Coordinate tasks and priority communication from leadership; delegate and follow up.
• Assess and adjust department presentation; implement merchandising displays as needed.
• Lead daily team huddles, communicate updates, set goals, track productivity.
• Review and adjust work schedules with People Lead; manage associate coverage.
• Identify training opportunities; coach and train associates for growth.

Skills

Customer service

Merchandising

Team leadership

Communication

Training

Scheduling

Workday

Tools

Workday

Job description

Position Summary...Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity. 5. Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $19.25.Le taux horaire minimum pour ce poste débute à 19.25.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…4215 -52 AVENUE, WHITECOURT, AB T7S 1X6, CanadaㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .