(CAN) General Merchandise Team Lead

Walmart; Fort Erie; Sur place; CAD 24 000 - 34 000; Plein temps

Résumé du poste

Walmart Canada in Fort Erie, ON is seeking an enthusiastic General Merchandise Associate to support department operations and customer service. You will greet customers, help locate products, and assist with merchandising and daily tasks to keep the store running smoothly.

You'll work with the General Merchandise Coach and Store Management, lead briefings, and help schedule coverage, while developing teamwork and ensuring a safe, clean shopping environment. Age 16+ required.

Qualifications

• Age – 16 or older

Responsabilités

• Providing excellent Customer Service by greeting customers, helping with products, locating merchandise and resolving issues.
• Direct and coordinate daily tasks per priorities from the General Merchandise Coach and Store Management.
• Assess department presentation and execute merchandising changes as needed.
• Communicate with associates, lead daily team huddle, share updates and track productivity.
• Review schedules with People Lead and assign associates for coverage and availability.
• Identify training opportunities during tours and develop associates through teaching.
• Contribute to a safe, clean environment following company policies and safety logs.

Connaissances

Customer service

Leadership

Communication

Team coordination

Description du poste

Position Summary…

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do…

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
   5. Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
5. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
   8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
6. Complete GTA/Workday tasks and supports Management.
7. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

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Minimum Qualifications…

Age – 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

750 GARRISON RD, FORT ERIE, ON L2A 1N7, Canada

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