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St. Lawrence College is seeking an IT Support professional to provide technical services and maintenance for networked and standalone devices across the campus. You will support computer labs, classrooms, staff, and guests, ensuring reliable LAN and Wi‑Fi connectivity and timely incident response.
The role emphasizes strong communication, documentation, and the ability to adapt quickly to evolving needs in a large educational environment.
The incumbent is responsible for the provision of technical services, support, and maintenance for networked and standalone computers, laptops, tablets, printers, media equipment, mobile devices including smartphones and other computer-related peripheral devices (e.g., scanners, digital input devices etc.) and LAN & Wi‑Fi based services. The incumbent will also be responsible for the support of computer labs, classrooms, office equipment and mobile technology to students, faculty, staff and campus guests where applicable.
A minimum of a 3‑year diploma/degree in Computer Engineering technology. A+ Certification, ITIL foundation, Vendor certifications as required.
A minimum of 3 years of experience working with digital and analog concepts & PC architecture/systems integration and media devices in a large infrastructure environment.
The successful incumbent must have the ability to report to the work location or work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy. Lifting (between 5 to 20 kg and 11 to 44 lbs.) is required when lifting heavy objects ie. Monitors, printers, computers, from one area to another as necessary on a regular basis throughout the academic year.
This posting is for an existing vacancy at St. Lawrence College. This competition will be processed in accordance with college policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates’ qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.
The College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at employ@sl.on.ca. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact employ@sl.on.ca and our Talent Management Consultants will address your requests for accommodation confidentially.
This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.