Calgary Showroom Lead – Elevate Experience & Team

Bells of Steel Inc.; Calgary; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Health Spending Account

Employee discounts on gear

Staff gym access

Every other Friday off

Job summary

Bells of Steel Inc. in Calgary is seeking a Showroom Lead to run daily showroom operations and support a team of sales associates. You’ll blend product knowledge, sales ability, and hands-on oversight to create an outstanding in-store experience.

The role predominantly follows a Monday–Friday 9:30am–6pm schedule, with optional Saturdays and Sundays once per month to support events. Competitive CAD salary and benefits are offered.

Qualifications

• 2 years of leadership experience.
• 2 years of retail sales experience.
• A strong knowledge of fitness equipment would be an asset.

Responsibilities

• Assisting customers with product selection and sharing product knowledge.
• Delivering an excellent in-store customer experience.
• Overseeing the day‑to‑day operations of the showroom.
• Supervising and supporting showroom sales associates.
• Upselling customers and helping them find the right equipment.
• Handling inbound and outbound calls with customers.
• Responding to customer inquiries and tickets.
• Helping develop and coach the showroom team.
• Ensuring the showroom is clean, organized, and well stocked.

Skills

Leadership experience

Retail sales experience

Fitness equipment knowledge

Tools

Click-Up

Bright Pearl

Job description

Bells of Steel Inc. in Calgary is seeking a Showroom Lead to run daily showroom operations and support a team of sales associates. You’ll blend product knowledge, sales ability, and hands-on oversight to create an outstanding in-store experience.

The role predominantly follows a Monday–Friday 9:30am–6pm schedule, with optional Saturdays and Sundays once per month to support events. Competitive CAD salary and benefits are offered.